Employee Services Manager jobs in California
Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Employee Services Manager jobs
RWSHR - Conference Services Manager
- Conference Services Manager
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Menlo, CA
FULL_TIME
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OVERVIEW/BASIC FUNCTION:Under the supervision of the Director of Catering is responsible for all aspects and functions of the Conference Services in accordance with Hotel standards. Coordinates arrangements and details for clients' functions.RESPONSIBILITIES• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.• Ensure that standards are maintained at a superior level daily.• Prepare ‘call report’ on daily basis.• Maintain contact with ongoing clients on a regular basis. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.• Maintain complete knowledge of:o Daily scheduled group functions, times, locations, amount of people and specified requirements.o Location of all Hotel function space and names of rooms.o All styles of meeting and Banquet room settings.o Correct maintenance and use of equipment.o All Departmental/hotel policies and procedures.o All safety guidelines.• Suggest, confirm, and finalize menus for clients.• Monitor services provided by banquet staff.• Coordinate activities of catering department with other departments to ensure excellent service to guests.• Assist in preparing weekly and monthly reports and forecasts.• Participate in quality control activities.• Interact in courteous and professional manner with all guests, staff, and community members.• Respond in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties.• Apply principles of logical thinking to a wide range of nonstandard intellectual and practical problems to perform and direct many varied and complex tasks.• Interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving staff and guest complaints.• Create & maintain all group resumes and group meeting requirements and organize into chronological order.• Conduct weekly Resume Meetings.• Conduct Pre-Convention Meetings.• Attend BEO Meetings which are held twice a week on Tuesday and Thursday.• Inspect set-ups; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel.• Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable.• Coordinate group's requests for additions/changes to scheduled arrangements.• Maintain a personal organization system for files and paperwork within departmental guidelines.• Ability to effectively handle multiple accounts and priorities, to ensure the successful completion of all job duties and client responsibilities.• Contact client and maintain effective communication throughout planning and while on site to insure successful completion of convention.• All other duties as required.QUALIFICATIONS• Experience: Minimum two years’ experience for a luxury or ultra-luxury property.• Education: College degree or equivalent work experience.• General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.• Technical Skills: Knowledge of foods and wines; thorough knowledge of banquet service and operations; thorough knowledge of market in which hotel is competing; ability to generate sales; ability to effectuate quality and quantity control standards; ability to be resourceful, creative and maintain flexibility; ability to add and subtract three-digit numbers. Ability to perform mathematical operations, ability to access, input, analyze and retrieve information from computers; ability to maintain excellent relations with staff; ability to maintain staff and guest confidentiality at all times; ability to manage by example; ability to accept responsibility for actions of others; exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel; ability to converse calmly with challenging guests, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings.• Other. Teamwork, flexible, positive attitude, great written communication, and luxury experience preferred. Skilled in Outlook, Microsoft Office, Sales Force, Social Tables, Opera, and Microsoft Teams.• Language: Required to speak, read, and write English, with fluency in other languages preferred.• Physical Requirements: Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.• Licenses & Certifications: None required.Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.PayThe salary range for this position is $65,000 to $85,000 annually. This is the pay range for this position that the Hotel reasonably expects to pay. This position is eligible for bonus.Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel luxury experience, location, and education.
- 23 Days Ago
Accounting & Employee Services Manager
- Informed K12
-
San Francisco, CA
FULL_TIME
- Accounting & Employee Services Manager This is a hybrid and partially remote role reporting to the Director of People Operations, with a requirement of 20-40% time in our Oakland, CA office. Time requ...
- 16 Days Ago
Housing and Employee Services Manager
- Aramark
-
Yosemite National Park, CA
FULL_TIME
- Job Description Based in Yosemite National Park; the Housing & Recreation Manager is responsible for working closely with the Leadership team to lead Employee Services functions of the operations, spe...
- 25 Days Ago
Housing and Employee Services Manager
- CRH
-
Yosemite, CA
FULL_TIME
- Job Description Based in Yosemite National Park; the Housing & Recreation Manager is responsible for working closely with the Leadership team to lead Employee Services functions of the operations, spe...
- 27 Days Ago
Employee Concerns Manager
- Empyrean Services
-
San Clemente, CA
FULL_TIME
- Job Title: Employee Concern Manager Location: SONGS SDS, San Clemente, CA 92054, local candidate desired Est Start Date: August 2022 Pay Rate: $61,069 - $68,702 per year On-site responsibilities inclu...
- 7 Days Ago
Employee Benefits Account Manager
- SULLIVANCURTISMONROE INSURANCE SERVICES, LLC
-
Irvine, CA
FULL_TIME
- DescriptionSummaryAccount Managers work and coordinate with the Account Executive(s) to implement client employee benefit strategy and programs and are responsible for managing the client service acti...
- 20 Days Ago
Employee Services Manager jobs at Popular Companies
Guest Service Manager
- KJ's Market
-
Johns Island, SC
- Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
- 4/23/2024 12:00:00 AM
Customer Service Manager
- Milton Store (Flagstaff, AZ)
-
Flagstaff, AZ
- 701 S Milton Rd Flagstaff Arizona, 86001, +1 (925) 5565123 x#208 Starting Pay: $17.00 / Hour Position Description: Respo...
- 4/23/2024 12:00:00 AM
Service Manager
- BlueCrest
-
St. Paul, MN
- POSITION SUMMARY The Service Manager is responsible for the organization and provision of appropriate skilled Service re...
- 4/22/2024 12:00:00 AM
Food Service Manager
- Aramark
-
Hickory, NC
- Job Description The Food Service Manager is a management position responsible for developing and implementing dining sol...
- 4/22/2024 12:00:00 AM
Events Services Manager
- MCR Hotels
-
Cleveland, OH
- Events Services Manager Hilton Garden Inn Cleveland, 1100 Carnegie Avenue, Cleveland, Ohio, United States of America Req...
- 4/20/2024 12:00:00 AM
Customer Service Manager
- Palisades Store (Ftn Hills & Palisades)
-
Fountain Hills, AZ
- 13757 N Fountain Hills Blvd Fountain Hills Arizona, 85268, +1 (480) 8165002 Position Description: Responsible for the ov...
- 4/19/2024 12:00:00 AM
Fire Service Manager
- Johnson Controls International
-
Salt Lake City, UT
- Job Description Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainab...
- 4/19/2024 12:00:00 AM
Service Manager
- Coolsys
-
Anaheim, CA
- Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor envi...
- 4/18/2024 12:00:00 AM
About California
California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$110,121 to $163,057
Most Popular Cities in California for Employee Services Manager Jobs
What does an Employee Services Manager do?
Employee Services Manager in Brownsville, TX
Employee Services provides human resource assistance to Yale faculty and staff members in the areas of employee benefits, payroll, and personal information.
January 05, 2020
Employee Services Manager in Reno, NV
An ESS leave request administrator is executing the Leave Requests Check (transaction ZRPTARQLIST) report for an agency of more than 50 employees and the report times out.
December 01, 2019
Employee Services Manager in Bellingham, WA
Engaged employees are more willing to go the extra mile to resolve a client’s problem or close a sale, contributing to a culture that consistently delivers great customer service.
December 31, 2019