Executive Response Specialist jobs in Springfield, OR

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Executive Director
  • HR Annie Consulting
  • Redmond, OR FULL_TIME
  • Opportunity Foundation of Central Oregon is seeking

    a mission-driven Executive Director to join our team!

     

    Key Details:

    ·       Pay: $99,000/year

    ·       Benefits: Medical, Dental, & Vision Insurance; Life & STD Insurance; Aflac; Employee Assistance Program; Generous PTO Program; Paid Holidays

    ·       Location: 835 E Hwy 126 – Redmond, OR 97756

    ·       Schedule: Monday – Friday

     

    Who We Are: Since 1965, the Opportunity Foundation of Central Oregon has worked to empower people of diverse abilities. As a local nonprofit 501c(3), Opportunity Foundation provides work skills development, community job coaching, residential care giving and more to Central Oregonians with intellectual and developmental disabilities. Come and see our mission for yourself by visiting one of our stores in Redmond and Madras, and our new coffee shop and internship program.

    Whether in search of employment, independent living, social interaction, or personal growth, we provide personalized support to people with intellectual and developmental disabilities, providing them the opportunity to reach their goals and make their dreams come true.

     

    To learn more, check out our website: https://www.opportunityfound.org/

     

    Opportunity Foundation of Central Oregon is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.

     

    Position Overview: The role of the Executive Director is to provide consistent achievement of the organization’s mission and financial objectives. The Executive Director will work closely with the Divisional Directors and the Program Leadership to support and enhance the mission, vision, and values of the Opportunity Foundation. 

     

    Responsibilities include, but are not limited to:

    • Coordinate and direct the overall daily operations of the agency while promoting Opportunity Foundation’s vision, mission, and values in the communities.
    • Assure that the organization has long-range strategies which achieve its mission.
    • Provide leadership in developing program, organizational, and financial plans with the Board of Directors and staff.
    • Represent Intellectual and Developmental Disabilities as needed on local and State work groups, committees, and coalitions with DD Services.
    • Participate and lead involvement on legislative and advocacy efforts at the local and state level.
    • Take ownership of all internal and external communication and publications surrounding the condition of the organization, relationships, and organization activities, programs, and goals.
    • Represent client needs through program agendas and point of view of the organization to agencies, organizations, and the public.
    • Encourage staff development and ensure that an effective management team is in place, while directing the hiring, training, and evaluation of all personnel.
    • Responsible for developing and maintaining sound financial practices; working with staff, Finance Committee, and the Board to prepare budgets, ensuring that adequate funds are available to permit the organization to carry out its work.
    • Review all payables, approving expenditures, budget development and contract negotiation for all organizational programs.
    • Oversee the operations of building ownerships including financing, leasing, maintenance, and upkeep.
    • Work with the Board of Directors, Community Partners, and the Business Relations Director and other Management Staff, continuously work to grow community and business contacts related to public relations, donor development, stewardship, fundraising activities and events.
    • Work collaboratively to receive and address public and business inquiries, maintain and build new relationships with potential donors and business partners, and seek out other sources of opportunity to contribute toward the financial sustainability of the Opportunity Foundation.
    • In coordination with management staff and other partners, lead in the grant seeking and application process to support financial sustainability and growth opportunities in line with the goals and mission of the Opportunity Foundation.
    • Work as a team with the Board of Directors.

     

    Who You Are:  The ideal candidate will have an awareness of current local, national, and global economic and political issues and a complete understanding of the business models in use within the industry. This individual will have a positive work ethic, desire to go beyond the normal required duties in terms of attitude and relationships within the foundation and community.

     

    Other qualifications include:

    • Bachelor’s degree in a related field and two years of experience in the field of intellectual or developmental disabilities, including at least one year providing supervision. Four years of experience in developmental disability services in Oregon may substitute a Bachelor’s degree. Six years of experience in a related field (psychology, human services, education or social work) may substitute for a degree.
    • Hold a current, valid, and unrestricted professional license or certification where services and supervision requires specific professional education, training, and skill.
    • Be able to respond to emergency situations at all times services are being delivered.
    • Must possess a valid Oregon driver’s license (driving record acceptable to our insurance carrier) and proof of personal vehicle insurance in compliance with the laws of the Department of Motor Vehicles.
    • Must be able to obtain CPR and First Aid certification.
    • Budget development and management experience.
    • In-depth knowledge of developmental and intellectual disabilities and rehabilitation systems.
    • Excellent written and oral communication skills.
    • Ability to pass Oregon DHS criminal background check, financial background check, and must pass drug screening.
    • Must be able to complete 12 hours of job-related in-service training annually

     

     

    Check us out on social media:

    https://www.linkedin.com/company/opportunity-foundation-of-central-oregon1/

     

    https://www.facebook.com/OpportunityFoundation/

     
  • 17 Days Ago

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Executive Chef
  • Troon
  • Bend, OR FULL_TIME
  • Responsible for all facets of the Food and Beverage Kitchen department including staffing, menu planning, ordering, vendor monitoring, food production, inventory, catering and budgeting. Essential Dut...
  • 3 Days Ago

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Executive Director
  • Bristol Hospice - Bend Llc
  • Bend, OR FULL_TIME
  • JOB SUMMARY: In accordance with 42 CFR 418l100A governing body designates the Executive Director to assume full legal authority and responsibility for the management of the hospice, the provision of a...
  • 8 Days Ago

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Executive Director
  • Opportunity Foundation of Central Oregon
  • Redmond, OR FULL_TIME
  • Opportunity Foundation of Central Oregon is seeking a mission-driven Executive Director to join our team! Key Details: Pay: $99,000/year Benefits: Medical, Dental, & Vision Insurance; Life & STD Insur...
  • 12 Days Ago

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Sales Executive
  • FCC Commercial Furniture
  • Roseburg, OR FULL_TIME
  • Are you a passionate and results-oriented Sales Executive who thrives on building lasting client relationships and exceeding expectations? Then we encourage you to apply! About FCC Commercial Furnitur...
  • 1 Month Ago

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Executive Assistant
  • The Mom Project
  • La Pine, OR FULL_TIME
  • We are looking for an Executive Assistant for its top Executive. This role will maintain calendars, optimize how the Executives spend and prioritize their time, keep track of deadlines, and maintain a...
  • 1 Month Ago

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0 Executive Response Specialist jobs found in Springfield, OR area

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Precision Ag Specialist
  • Pape' Machinery, Inc
  • Tangent, OR
  • PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION – TANGENT, OR PRECISION AG SPECIALIST: Are you an expert in Precisio...
  • 4/22/2024 12:00:00 AM

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Compensation Specialist
  • Roseburg Forest Products
  • Springfield, OR
  • Description Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading pr...
  • 4/21/2024 12:00:00 AM

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Delivery Specialist
  • RAC Brands
  • Eugene, OR
  • Job Description Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $17? Why should I a...
  • 4/21/2024 12:00:00 AM

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Authorization Specialist
  • New Horizons In Home Care
  • Eugene, OR
  • The team at New Horizons In-Home Care works together to provide friendly, efficient, and consistent support to Adults, M...
  • 4/20/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Springfield, OR
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 4/19/2024 12:00:00 AM

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Receiving Specialist
  • Comoto
  • Springfield, OR
  • Company Description Total compensation: $15.00 - $17.00+ / hour Comoto Holdings is America's largest and fastest-growing...
  • 4/19/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Eugene, OR
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 3/18/2024 12:00:00 AM

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Executive Director Specialist RN
  • Gentiva Hospice
  • Eugene, OR
  • Our Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health,...
  • 2/29/2024 12:00:00 AM

Springfield is a city in Lane County, Oregon, United States. Located in the Southern Willamette Valley, it is within the Eugene-Springfield Metropolitan Statistical Area. Separated from Eugene to the west, mainly by Interstate 5, Springfield is the second-most populous city in the metropolitan area after Eugene. As of the 2010 census, the city has a total population of 59,403. The Briggs family first settled the Springfield area, arriving in 1848. The community was incorporated as a city in 1885. The city was named after a natural spring located in a field or prairie within the current city bo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,852 to $65,885
Springfield, Oregon area prices
were up 2.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020