Field Service Manager jobs in Arlington, VA

Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

S
Field Service Engineer
  • Service Express
  • Washington, DC FULL_TIME
  • If you're...

    • driven by helping others,
    • energized by solving challenging problems,
    • passionate about working hands-on with computer hardware,
    • and motivated by working in collaborative team atmospheres

    You may be interested in the Field Service Engineer position that we have available! It's an opportunity to join a team that meets the 24/7 data center needs of local customers with a focus on delivering exceptional service with each interaction. This position will require driving to different customer sites for assigned service calls throughout the Washington DC area. When participating in the on-call rotation, our field service technicians may have to drive to any one of these locations at any time of the day or night. You will use your own vehicle and be reimbursed for travel expenses. Additionally, you will be expected to participate in periodic training and at times travel out of state.


    Here's what this position is all about:

    • Maintain and repair data center hardware equipment (primarily mid to high-end servers and other storage devices) of assigned accounts
    • Understand and deliver on response time, follow up, and resolution commitments to customers and teammates in order to build trust and ensure loyalty
    • Engage Purchasing department for parts inventory, Technical Support partners for escalation process, and local Sales team to help exceed customer expectations
    • Complete ongoing training in order to develop and/or maintain technical acumen

    What will help you be successful in this position:

    • Strong troubleshooting skills with at least a basic knowledge of computer hardware
    • On-call availability for 24x7 customer needs as part of a scheduled rotation throughout the service team
    • General field service experience preferred

    We offer you:

    • Workplace flexibility that empowers our employees
    • "Hire the Will and Train the Skill" culture with an effective field service training program
    • Access to best-in-class support teams within our service-oriented company
    • Personal growth & advancement opportunities
    • Paid volunteer hours & birthday off
    • Several health insurance offerings that start on day one
    • 50% health club membership reimbursement
    • Company 401k match
    • $35-$45/hour based on experience


    Service Express is an
    equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

    We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.

  • 20 Days Ago

B
Field Service Manager
  • Burroughs, Inc.
  • Washington, DC FULL_TIME
  • JOB SUMMARY: The Field Service Manager role possesses transformational leadership ability, exceptional executions skills, innovative thinking, laser focus on delivering exceptional customer experience...
  • 13 Days Ago

F
Field Service Manager
  • Fiberlight, LLC
  • Sterling, VA FULL_TIME
  • Position Overview The Field Service Manager manages the field service personnel who perform on-site routine services including installation, maintenance, and repair; including completion of assigned p...
  • 13 Days Ago

O
Field Service Manager
  • Opus Inspection,Inc
  • Lorton, VA FULL_TIME
  • Job Purpose Opus is a software and electronic hardware driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highl...
  • 1 Month Ago

F
Customer Service Agent - Call Center
  • Field Data Technology
  • Falls, VA FULL_TIME
  • About us Field Data Technology is a small business in Falls Church, VA. We are a professional, collaborative, data-driven company. We are recruiting for our Customer Service Agent contract position. T...
  • 3 Days Ago

S
District Manager
  • Signet Jewelers - Field
  • Mc Lean, VA FULL_TIME
  • DISTRICT MANAGER - BANTER BY PIERCING PAGODA Located in the Virginia and Maryland Area - Based in DC Metro Area Banter by Piercing Pagoda offers exciting career opportunities. We look for bright, enth...
  • 13 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Field Service Manager jobs found in Arlington, VA area

B
Field Service Manager
  • Burroughs
  • Washington, DC
  • Field Service Manager Field Service Washington, DC Apply Description JOB SUMMARY: The Field Service Manager role possess...
  • 3/28/2024 12:00:00 AM

P
Outside Sales Manager
  • Pellamidatlantic
  • Gaithersburg, MD
  • Pella Mid-Atlantic is the areas leading distributor of Pella window and door products. Our products are backed with over...
  • 3/28/2024 12:00:00 AM

S
Outside Sales Manager
  • Sales Focus Inc.
  • Columbia, MD
  • Are you ready to join an innovative, experienced, leading sales organization? We are seeking an Outside Sales Manager to...
  • 3/28/2024 12:00:00 AM

A
Experienced Outside Sales Manager
  • AMP Payment Systems
  • Baltimore, MD
  • Exciting Growth Opportunities Are you an accomplished sales expert with experience in merchant services? Are you seeking...
  • 3/28/2024 12:00:00 AM

F
Field Service Manager
  • Fiberlight, LLC
  • Sterling, VA
  • Job Description Job Description Position Overview The Field Service Manager manages the field service personnel who perf...
  • 3/27/2024 12:00:00 AM

U
Roofing Outside Sales Manager
  • United Roofing & Exteriors Llc
  • Gainesville, VA
  • Job Description Job Description United Roofing & Exteriors is seeking a proactive and results-oriented Roofing Outside S...
  • 3/27/2024 12:00:00 AM

C
Field Sales Manager
  • CDW Corporation
  • Reston, VA
  • / / Field Sales Manager **Field Sales Managerat CDW Careers** Job ID: 22000468 Focus Area: Field Sales Post Date: Jan 26...
  • 3/26/2024 12:00:00 AM

C
District Field Sales Manager (Hybrid) - NJ/DE/PA/MD
  • Cengage Learning
  • Baltimore, MD
  • We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students aro...
  • 3/26/2024 12:00:00 AM

Arlington County is located in northeast Virginia and is surrounded by Fairfax County and the Falls Church to the southwest, the City of Alexandria to the southeast, and Washington, D.C. to the northeast directly across the Potomac River, which forms the county's northern border. Other landforms also form county borders, particularly Minor's Hill and Upton's Hill on the west. According to the U.S. Census Bureau, the county has a total area of 26.1 square miles (67.6 km2), of which 26.0 square miles (67.3 km2) is land and 0.1 square miles (0.3 km2) (0.4%) is water. It is the smallest county by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$134,637 to $175,425
Arlington, Virginia area prices
were up 1.3% from a year ago

Field Service Manager in Columbus, OH
According to the Harvard Business Review, there are three differences between managers and leaders.
February 23, 2020
Field Service Manager in Tampa, FL
Audits and monitors the assigned account base to anticipate future service and business requirements.
February 13, 2020
Field Service Manager in Asheville, NC
This position reports to a Department Manager and does not have direct reports.
January 29, 2020