Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Do you have a passion to help others in your community? Do you thrive in a fast-paced environment? Build a solid & rewarding career at Staff Zone - National Leader in Construction Staffing and a Nationally Accredited Woman-Owned Business!
The Field Service Manager is responsible for servicing all clients, as well as assist with sales functions. This role is also responsible for dispatch with the branch manager every morning. We welcome applicants from various backgrounds that are involved in face-to-face sales and customer service.
Upon hire, you will receive:
Job Requirements:
Responsibilities as our Field Service Manager:
About Us:
Staff Zone is a nationally accredited woman and privately-owned business that believes in women working in construction! Staff Zone provides temporary workers for commercial construction, industrial, and special events companies. We are the nation’s leader in providing labor staffing needs to commercial construction companies with a proven record of 20% revenue growth year after year in our industry. We currently have branches in several states (AL, AZ, CO, FL, GA, SC, NC, NV, TN, VA, and TX), and operate in many more. For more information on our company, please visit us at our website (www.thestaffzone.com). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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