Field Service Manager jobs in Rhode Island

Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Service Technician/ Industrial Mechanic
  • Triad Service Center
  • Providence, RI FULL_TIME
  • Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Providence, RI area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail / industrial locations. Technicians will also install, and service grease containment units used in conjunction with deep fryers. This position would utilize a company vehicle regionally and therefore require a valid, good standing driver’s license.

    Morrison Industries, a parent company of Triad is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family owned and offers over 65 years of service to our strong customer base.

    The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, PAID TRAINING provided.

    Starting Pay Range: $18-$27. 

    Our Technicians Typical Duties, Tasks, and Responsibilities:

    • Have Strong mechanical aptitude with the ability to diagnose, repair and complete both service calls and scheduled PMs on light industrial equipment is essential for our mechanics.
    • Successfully provide customer service by performing on-location preventative maintenance and repairs on customer equipment by performing job duties.
    • Visually inspects, tests, and listens to machines and equipment to locate causes of malfunctions. As well as dismantles machine parts to detect wear, misalignment, or other problems.
    • Installs new or repaired parts; clean and lubricates shafts, bearings, gears, belts, and other parts of machinery.
    • Staying organized by scheduling repairs and PM’s in similar locations on the same day, as time and location permits. Record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda.
    • Submits daily, work orders, daily agenda/timecards, parts orders, and all required paperwork. Treats company equipment (i.e. vehicle, tools, phone, tablet, credit card, and parts) as if they were his/her own and follows PM’s guidelines on company provided vehicle.

    Extra

    • Travel can be up to an average of 300 miles per day
    • The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
    • Income is based an hourly pay structure, with up to a ½ hour start of the day and end of the day reduction for commute time. Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
    • Typically, Monday through Friday. Weekends and after hour work is possible provided customer is willing to pay emergency rates. On call status ends at 11 am EST on weekends and holidays
    • Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
    • Dependability - Excellent attendance. Responds to service request in a timely manner. Follows instructions, responds to management direction. Takes responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Must, always meet state and federal regulations

    Our Competitive Fulltime Benefit Package Includes:

    • Medical, Dental, and Vision Coverage
    • Flexible Spending Account – Medical and Dependent Care
    • 401K Plan with Company Match
    • Company Paid Life Insurance & Voluntary Life Insurance Options
    • Company Paid Short-Term Disability Benefits & Voluntary Long-Term Disability Benefits
    • Paid Holidays and Paid Time Off
    • Wellness Resources and More!

    As this is a mobile position, our Field Service Mechanic / Technician can be based out of many cities around the Providence, RI area.

    Find out more: www.triadservice.com

  • Just Posted

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Providence, RI PART_TIME,FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 22 Days Ago

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Field Service Engineer
  • MRINetwork Jobs
  • Providence, RI FULL_TIME
  • COMPANY INFO: Our client specializes in the design and manufacturing of high quality mechanical equipment. They provide innovative and competitive solutions to meet customer’s specific requirements. T...
  • 7 Days Ago

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Field service specialist
  • Randstad US
  • North, RI FULL_TIME
  • Randstad US field service specialist 2nd shift north kingstown , Rhode Island Apply Now category computer and mathematical occupationsreference1044733job detailsjob summary : Great client is seeking t...
  • 8 Days Ago

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Generator Field Service Technician
  • Kinsley Power Systems
  • Providence, RI FULL_TIME
  • DescriptionKinsley Power Systems is growing and seeking a Generator Field Service Technician to add to our team!Kinsley Power Systems, a family-owned business, has been an industry leader in generator...
  • 12 Days Ago

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Field Service Technician
  • American Gaming Systems
  • Providence, RI FULL_TIME
  • Job Summary The Field Service Technician II has a proven electronics background with at least 2 years’ experience in a lesser role or 3 years’ experience in a casino technical role. This remote positi...
  • 2 Days Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$126,701 to $165,078

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