Field Service Representative - Copy Machines jobs in Florida

Field Service Representative - Copy Machines installs, repairs, and maintains photo copy machines at customer sites. Ensures product runs at optimal levels and identifies needs for parts or machine replacement. Being a Field Service Representative - Copy Machines trains customers in product usage. May have to complete an apprenticeship and/or formal training in area of specialty. Additionally, Field Service Representative - Copy Machines requires a high school diploma. Typically reports to a supervisor or manager. The Field Service Representative - Copy Machines works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Field Service Representative - Copy Machines typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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Copy of Customer Service Representative
  • Moen
  • Tallahassee, FL FULL_TIME
  • Job Description

    As theAssociate Product Consultant, you arethe “Voice of Moen” that consumers interact with when they have product, installation, or warranty questions. You will provide world-class customer service to our consumers and receive over 200 hours of paid virtual training in Moen products to make sure you are ready to assist our customers.

    Prior to the completion of training and to ensure you are ready for the role, you will be paired with a tenured teammate to prepare for success in your new career.

    Moen offers a competitive starting rate of $17/hour with the possibility of overtime and benefits from day one, which include medical, dental, vision, monthly and annual bonus opportunities, paid time off, 401K, profit sharing, product discounts, and more.

    This position is 100% remote and Moen provides all the necessary equipment for you to be successful!

    If this sounds like the position for you, our next training will begin April 24, 2023, with training hours of 9:00 am-5:30 pm EST. After completion of training, hours will be Monday thru Friday, 10:30 am-7:00 pm EST OR 9:30 am-6:00 pm CST OR 8:30 am-5:00 pm MST OR 7:30 am-4:00 pm PST depending on your geographic location.

    What you will be doing:
    • Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Moen Incorporated
    • Manages inbound calls from consumers to resolve product and technical support issues. This includes identifying and determining the problem and cause, and explaining the best resolution
    • Efficient use of technology to assist consumer with identification of product, explanation of resolution, and technical support and instruction for repair and/or installation of service kit or product.
    • Negotiates solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Moen
    • Maintains professional composure during interactions
    • Achieves daily metrics in call quality, call management, and productivity standards consistently as well as adhering to all processes and procedures
    • Records consumer demographics, product information, and troubleshooting efforts as required
    • Performs other duties and/or special assignments as needed

    Professional Requirements

    Qualifications

    Professional Requirements
    • High School diploma or equivalent required
    • 2 years’ experience in a customer service environment required; call enter experience preferred
    • Excellent professional communication skills required. *English/Spanish or English/French Bi-lingual capabilities are a plus and start at a higher salary
    • Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus
    • Must be able to thrive in a work environment that demands high-level focus, low-mobility, and high observation
    • Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork
    • Must be available for training April 24, 2023* through May 20, 2023*, and September 12, 2023*-October25, 2023* (these dates could change)
    • Must be able to work a flexible schedule and equally share in all schedule rotations and business hours deployed by the department if needed
    • Incumbent must meet internet speed requirements, have a safe and secure workspace, and follow department Remote Work Policy

    Benefits


    • 100% Remote Position
    • Diverse, inclusive, and welcoming culture with Employee Resource Groups
    • Self-led career development program with rewarding pay increases
    • Annual merit increases and company bonus opportunities
    • Medical, dental, and vision coverage from day one
    • Paid time off from day one
    • Tuition Reimbursement
    • 401(k) with company match up to 3%
    • Profit Sharing

    Additional Information
    • All your information will be confidential according to EEO guidelines.
    • The salary range for this position is $33,900 - $46, 420 with a typical starting pay of $35,500

    Fortune Brands' Water Innovations (WINN) is a multi-brand plumbing business that is inspiring people by designing beautiful experiences with water. WINN's trusted brands include Moen and the House of Rohl portfolio. We welcome you to visit the Moen.com and HouseofRohl.com websites to learn more about us and why we are a top workplace.

    Equal Employment Opportunity

    Fortune Brands' WINN is an equal opportunity employer. WINN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

    Reasonable Accommodations

    Fortune Brands' WINN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail toTalentAcquisition@moen.comand let us know the nature of your request along with your contact information.
  • 10 Days Ago

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Copy of Delivery Driver - Jacksonville
  • DELIVERY NETWORK SERVICE LLC
  • Jacksonville, FL FULL_TIME
  • Description: Delivery Driver - . Requirements: Dependable Access to a Reliable Vehicle Own a smart phone running iOS 10 or Android 8.0 Able to work independently and without supervision Consistent his...
  • 2 Days Ago

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Field Marketing Representative for Busy Radiology Practice
  • Gainesville High Field MRI
  • Gainesville, FL PART_TIME
  • Seeking Full Time Marketer for Busy MRI and Ultrasound Center Position is for days with possible after hours events. Seeking someone local with working transportation. Prefer someone who has experienc...
  • 1 Day Ago

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Copy of Delivery Driver - Sarasota/Bradenton
  • DELIVERY NETWORK SERVICE LLC
  • Bradenton, FL FULL_TIME
  • Description: Delivery Driver - . Requirements: Dependable Access to a Reliable Vehicle Own a smart phone running iOS 10 or Android 8.0 Able to work independently and without supervision Consistent his...
  • 10 Days Ago

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Field service representative
  • Veolia Water Technologies and Solutions
  • Jacksonville, FL FULL_TIME
  • Field Service Representative - Dispatchable As a Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for customers in a...
  • 23 Days Ago

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Dowty Field Service Representative
  • GE
  • Remote, FL OTHER
  • Job Description SummaryThe Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters t...
  • 19 Days Ago

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Field Service Specialist III
  • PHS Bio-Medical Services
  • Ontario, CA
  • Overview: Join our team of dedicated professionals who provide services and operational support to award winning hospita...
  • 3/29/2024 12:00:00 AM

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Field Service Specialist
  • Konica Minolta Business Solutions
  • Atlanta, GA
  • Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500 payable on firs...
  • 3/28/2024 12:00:00 AM

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Field Service Specialist
  • Orion Talent
  • Houston, TX
  • Description Position Details: •Title: Field Service Specialist •Location: Houston, TX •Shift: Mon- Fri, daytime hours. O...
  • 3/28/2024 12:00:00 AM

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Field Service Specialist
  • Konica Minolta Business Solutions
  • Charlotte, NC
  • Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500 payable on firs...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • Zoetis
  • Jackson, MS
  • States considered: Mississippi, Role Description POSITION SUMMARY: The primary responsibility for this position is to Ma...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • Konica Minolta Business Solutions Ltd
  • Charlotte, NC
  • Job Description Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • Konica Minolta Business Solutions
  • Charlotte, NC
  • Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500 payable on firs...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • American Battery Solutions
  • Springboro, OH
  • Job Description Job Description Job Summary: The Field Service Specialist is responsible for building strong customer re...
  • 3/26/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Representative - Copy Machines jobs
$46,636 to $52,392

Field Service Representative - Copy Machines in Fort Collins, CO
Based on our compensation data, the estimated salary potential for Field Service Representative Copy Machines will increase 16 % over 5 years.
January 14, 2020