Financial Aid Counselor - Higher Ed. jobs in the United States

Financial Aid Counselor - Higher Ed. administers the financial aid program and provides application counseling. Decides to award scholarships, grants, and other monetary rewards. Being a Financial Aid Counselor - Higher Ed. audits and reconciles financial aid accounts. Requires a bachelor's degree. Additionally, Financial Aid Counselor - Higher Ed. typically reports to a supervisor. The Financial Aid Counselor - Higher Ed. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Financial Aid Counselor - Higher Ed. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Financial Aid Counselor
  • Triumph Higher Education Group
  • Schaumburg, IL FULL_TIME
  • GENERAL SUMMARY   A Financial Aid Counselor is responsible for helping newly enrolled students navigate to the studentaid.gov website to apply for a FAFSA Pin and complete a FAFSA(s) application if the student is financing any part of their education with federal financial aid. The Financial Aid Counselor role resides on a phone queue where newly enrolled students are transferred. The Financial Aid Counselor Team is expected to field 90% of all calls coming into the queue providing exceptional customer service.   ESSENTIAL DUTIES AND RESPONSIBILITIES   Provides exceptional customer to students and staff:   Must be available on phone queue to field proportionate volume of incoming calls Input clear and concise notes into the SIS -CampusVue- Student Information System as well as SalesForce. Run a daily contact report to identify enrolled students that did not complete a FAFSA the day prior and follow up to complete that requirement if applying for federal financial aid. Communicate both internally and externally in a professional manner.   Counsels students, parents, and other interested parties on the availability of financial aid programs:   Understands what programs are available and the requirements for each Be able to articulate technical topics in a relatable fashion Explores and explains all relative options Pursues understanding over delivery of information   Is a steward of the Student Finance Department;   Keep sensitive information safe and secure Successfully implement new procedures Collect and store appropriate documents Other duties as required or assigned.         QUALIFICATIONS   High School Degree or equivalent, Associate degree preferred Prior financial aid experience a plus Prior call center experience a plus Prior Salesforce experience a plus Dependable/Reliable Ability to type 65 WPM -words per minute     KNOWLEDGE, SKILLS AND ABILITIES   Provide a high level of customer service Ability to work in multiple applications simultaneously Communicate effectively Detail oriented Time-Management Team player Coachability:  Being receptive to feedback, willing to learn, embracing continuous improvement Ethics:  Has personal and professional ethics and fosters a diverse and respectful workplace. Ability to build internal and external relationships in a professional manner Computer proficiency in Microsoft Office and Google Suite Self Starter   PHYSICAL DEMANDS Nature of work requires an ability to operate standard business equipment.  Sitting for long periods of time; up to 8 hours of computer and/or phone work daily. WORKING CONDITIONS Majority of work is performed in a general office environment.
  • 4 Days Ago

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Lead Business Analyst, Financial Aid Systems (FAS) Modernization (Project Assistant)
  • Higher Education Services Corporation
  • Albany, NY FULL_TIME
  • MINIMUM QUALIFICATIONS: Seven years of business analysis experience, where at least 50 percent or more of your duties included experience in at least three of the five knowledge areas below: Using rec...
  • 1 Month Ago

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Financial Aid Counselor, Financial Aid
  • The University of Montana Western
  • Missoula, MT FULL_TIME
  • Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the Uni...
  • 10 Days Ago

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Financial Aid Counselor – Financial Aid
  • Duquesne University
  • Pittsburgh, PA FULL_TIME
  • The Financial Aid Counselor is an integral member of the student financial aid team, serving the entire prospective and current student body in capacities related to the administration of federal, sta...
  • 1 Month Ago

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THECB - Customer Service Rep III, Financial Aid Services
  • TEXAS HIGHER EDUCATION COORDINATING BOARD
  • Austin, TX FULL_TIME
  • THECB - Customer Service Rep III, Financial Aid Services (00041349) Organization: TEXAS HIGHER EDUCATION COORDINATING BOARD Primary Location: Texas-Austin Work Locations: TX Hghr Edu Coordinating Boar...
  • 5 Days Ago

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Financial Aid Counselor / Senior Financial Aid Counselor
  • Warner Pacific University
  • Portland, OR FULL_TIME
  • Summary Description: The Financial Aid Counselor provides a variety of professional and administrative duties in support of the day to day operations of Financial Aid in compliance with all policies r...
  • Just Posted

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Services Sales Consultant - Columbus, OH
  • World Wide Technology Holding, LLC
  • Columbus, OH
  • Why WWT? At World Wide Technology, we work together to make a new world happen. Our most important work benefits our cli...
  • 4/16/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) - (Temp NTE 1 Year, MBE, MBMP) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Columbus, OH
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE)DIVISION? A description of the business units can be found at: ht...
  • 4/16/2024 12:00:00 AM

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Revenue Integrity Analyst Job (Remote-must live in IL, IN, WI, IA)
  • LHH
  • Columbus, OH
  • If you are interested in applying for this job opportunity, please email your resume in Word format to sarah.ayala@lhh.c...
  • 4/16/2024 12:00:00 AM

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Revenue Cycle Analyst Job (Remote-must live in IL, IN, WI, IA)
  • LHH
  • Columbus, OH
  • If you are interested in applying for this job opportunity, please email your resume in Word format to sarah.ayala@lhh.c...
  • 4/16/2024 12:00:00 AM

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Investment Consultant - Columbus, OH
  • Charles Schwab
  • Columbus, OH
  • Position Type: Regular Your Opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative th...
  • 4/15/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Columbus, OH
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/14/2024 12:00:00 AM

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Senior Tax Manager (Remote/CPA/Accounting)
  • GateSource HR
  • Columbus, OH
  • Job Description A client in metro Atlanta is looking to add a Senior Tax Manager to their team. This company is a fast-g...
  • 4/14/2024 12:00:00 AM

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Assistant Branch Manager
  • Foodservice Supplier
  • Columbus, OH
  • Assistant Branch Manager FULL-TIME $27/hr This is a salaried role starting at $55,000/year plus bonuses. The Assistant B...
  • 4/14/2024 12:00:00 AM

Income Estimation for Financial Aid Counselor - Higher Ed. jobs
$42,432 to $54,895