Financial Counselor - Healthcare jobs in Nebraska

Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Financial Counselor
  • Faith Regional Health Services
  • Norfolk, NE FULL_TIME
  • Work Status Details : Full Time | 80.00 Hours Every Two Weeks
    Exempt from Overtime : Non-Exempt
    Shift Details : 0800-1630
    Department : Patient Experience | Reports To: Manager-Patient Financial Services-PT Experience


    The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

    Summary:

    The Financial Counselor is responsible for working with patients to ensure the hospital receives maximum payment for all services rendered, while assisting the patients with any and all payment options and avenues for financial assistance available to them.

    In addition, the Financial Counselor will be responsible for providing accurate estimates for upcoming services and itemized statements when requested. Discuss and attempt to collect or arrange for collection of all self-pay balances; identify candidates who may qualify for assistance through the hospital sponsored financial assistance (charity care) program; review aged self-pay accounts and perform general collection duties as assigned by the supervisor; act as a liaison between early-out vendor and collection agency vendors to process accounts to bad debt.

    The Financial Counselor works closely with Pre-Registration, Registration, and the Business Office to ensure the completion of all billing and collection processes; promotes early payment of patient owed balances. Must be willing and able to work in a rapidly changing environment. Requires calm rational thinking to meet the customer demands and facility's deadlines. Exposure to numerous personality types requires sensitivity and conflict resolution skills. Team environment requires total participation by all team members at all times. Demonstrates flexibility, dedication to team involvement, and have solid communication skills.

    The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.


    Responsibilities:

    Essential Job Duties and Responsibilities:

    • Responsible for meeting with patients, via phone or in person, to discuss and address all concerns related to financial counseling, charges, remaining patient balances, and/or concerns regarding their visit.
    • Acts as a liaison between the patient and other departments of the hospital. Refers concerns regarding patient care to the Director of Service Excellence via the facility reporting system.
    • Refers all other concerns they are unable to resolve to the Supervisor of Registration.
    • Responsible for meeting with all self-pay patients admitted to FRHS. Meetings will take place in the patient’s room following their admission.
    • Responsible for contacting all pre-registered self-pay, OB, and high dollar deductible patients to discuss and define an acceptable payment plan prior to the patient’s admission.
    • Must demonstrate appropriate knowledge of Medicare, Medicaid, Commercial and third-party liability insurance coverage in order to properly assist patients and other billing staff in identifying all other sources of payment prior to assistance being granted.
    • Refers self-pay patients to our in-house government eligibility representative in order to discuss Medicaid and other federal, state, and/or local government sources prior to determining eligibility for hospital sponsored financial assistance (charity care) program.
    • Create estimates for services and determine/calculate patient portion balances. Discusses and finalizes the method in which the balance will be resolved within guidelines of current organizational policies.
    • Reviews the details of the bank loan program and assists them with the required paperwork. Gathers all required information, obtains all required signatures, and processes the bank loan application in accordance with banking policies and requirements.
    • Immediately creates a Financial Assistance Tracker within the EHR when a new application is received. Reviews, requests additional information/documentation, monitors, and processes the application for each patient assigned to them within the timelines set forth in the hospital’s policy.
    • Uses patient information and hospital guidelines to calculate the amount of charity care the patient is eligible for. Forwards financial applications to the Registration Supervisor for review. Notifies patient of charity approval and/or denial by letter within the allotted time set forth in the hospital’s policy.
    • Works directly with Registration, Central Scheduling, Business Office, and other personnel on additional duties that may be required in order ensure the timely, appropriate collection of all balances due to FRHS.
    • Maintains a high level of patient confidentiality at all times. Both within the facility as well as outside the facility.

    Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Other information:

    Job Requirements:

    The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

    EDUCATION:

    • GED or High School Diploma preferred.
    • Associate Degree preferred.

    Previous Experience Requirements:

    EXPERIENCE:

    • 2-3 years of previous healthcare experience preferred.
    • 2-3 years of previous customer service-related experience required.

    Skills/Knowledge Requirements:

    SKILLS:

    • Language Skills – Ability to read, write, speak, and understand the English language required.
    • Language Skills – Ability to read, write, speak, and understand the Spanish language preferred.

    KNOWLEDGE:

    • Strong understanding of Microsoft Word, Excel, and PowerPoint required.
    • Understanding of the revenue cycle including insurance payers, billing, and collections required.



    Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

  • 9 Days Ago

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Healthcare Advocate Manager
  • Wilcox Financial Services, Inc
  • Mc Cook, NE FULL_TIME
  • Wilcox Financial Services is a leading insurance brokerage that provides employee benefits with our unique Trifecta Platform. Wilcox Financial Services provides health plans that are affordable, susta...
  • 8 Days Ago

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Financial Support Counselor
  • University of Nebraska at Omaha
  • Omaha, NE FULL_TIME
  • GENERAL REQUISITION INFORMATION EEO Statement: The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, r...
  • 3 Days Ago

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Licensed Professional Counselor
  • Maxim Healthcare Staffing
  • Lincoln, NE FULL_TIME
  • LPC Opening – Lincoln, NE *Reception and Treatment Center* Pay – $45 hour Travel Pay – $2562 week Taxable Wages – $1400 / week Total Allowances – $1162 / week *Travel pay is based upon 40 hours worked...
  • 13 Days Ago

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$50 an hour! Licensed Mental Health Practitioner / Licensed Professional Counselor Contract
  • Maxim Healthcare Staffing
  • Lincoln, NE FULL_TIME
  • Salary $50 / hour – Travel pay available if applicable – $2302 gross weekly 40 hours/week – days If this is something that you or someone you may know are interested in learning more, please feel free...
  • 14 Days Ago

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Healthcare Recruiter
  • Prime Time Healthcare
  • Elkhorn, NE FULL_TIME
  • Job Description The main purpose of this role is to seek out high quality healthcare professionals and pair them with career opportunities that best match their skill set and interests while developin...
  • Just Posted

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Finance Advisor
  • AUTOPAY
  • Austin, TX
  • *We are currently hiring Finance Advisors located in all States EXCEPT we are not able to move forward with candidates t...
  • 3/28/2024 12:00:00 AM

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Financial Consultant
  • Equitable
  • New York, NY
  • Equitable Advisors is currently seeking someone to join our team as a Financial Professional. As a Financial Professiona...
  • 3/28/2024 12:00:00 AM

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Financial Planning Advisor
  • Hallmark University
  • San Antonio, TX
  • Job Description Job Description About the Job SUMMARY OF THE JOB: The Financial Planning Advisor assists in carrying out...
  • 3/27/2024 12:00:00 AM

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Financial Advisor
  • Insight Global
  • "One of our top financial clients is seeking to hire a Financial Consultant for their San Francisco branch. You will eng...
  • 3/27/2024 12:00:00 AM

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Financial Advisor
  • Grassi Investment Management
  • Santa Clara, CA
  • Grassi Investment Management a leading top wealth management firm in the Silicon Valley with over 1B in AUM is looking f...
  • 3/25/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Bentonville, AR
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 3/13/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Greeneville, TN
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 1/25/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Hernando, MS
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 10/10/2023 12:00:00 AM

The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Financial Counselor - Healthcare jobs
$36,644 to $45,775

Financial Counselor - Healthcare in Providence, RI
In case the insurance of the patient covers the cost, a financial counselor works with the needed papers and documents and make sure that everything is in order.
January 11, 2020
Financial Counselor - Healthcare in Tucson, AZ
Financial counselors usually work in the front office location of hospitals, where they sit on their desks and use computers in facilitating their jobs.
January 26, 2020
Financial Counselor - Healthcare in Vincennes, IN
However, there are instances that financial counselors work at night or even during weekends.
December 03, 2019