Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Obtains and records patients’ personal and financial information as it is related to hospital admissions, patient scheduling or other registration functions in the Emergency Department to ensure that PAS KPI standards are met or exceeded as well as follows the Emergency Treatment and Active Labor Act (EMTALA) guidelines and MLH processes. Counsels patients and/or parties responsible for payment regarding payment responsibilities and options. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Education/Formal Training
Work Experience
Credential/Licensure
REQUIRED:
High school graduate or equivalent.
Minimum of one year of experience in hospital registration, financial counseling, or customer service.
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PREFERRED:
Associate’s degree or technical school diploma preferred.
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SUBSTITUTIONS ALLOWED:
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