Financial Counselor - Healthcare jobs in the United States

Healthcare Financial Counselor

About the job

A Healthcare Financial Counselor is responsible for assisting patients and their families in navigating the financial aspects of healthcare services. They work closely with patients, insurance companies, and healthcare providers to ensure that the financial aspects of medical care are understood and managed effectively.

Job Summary:

At Reproductive Partners San Diego our Healthcare Financial Counselor plays a crucial role in helping patients understand and manage the financial aspects of their healthcare services. They work with patients, insurance companies, and healthcare providers to ensure accurate billing, payment processing, and financial assistance options. The Financial Counselor provides guidance, support, and resources to patients and their families, helping them navigate complex insurance policies, billing procedures, and financial obligations.

We have an opening for a full-time experienced Financial Counselor to work on-site in our San Diego, CA office. The compensation range for this position is between $27.00 and $31.00 per hour. If you're an experienced Financial Counselor looking for a new opportunity to join an established and progressive Infertility practice, we want to hear from you!

How You'll Contribute:

• Assist patients in understanding their healthcare insurance coverage, including benefits, limitations, and out-of-pocket expenses.
• Educate patients on their financial responsibilities, such as deductibles, co-pays, and co-insurance.
• Review medical bills, insurance claims, and other financial documents to ensure accuracy and completeness.
• Collaborate with healthcare providers to resolve billing and payment issues, including negotiating payment plans and resolving disputes with insurance companies.
• Assess patients' eligibility for financial assistance programs and assist them with the application process.
• Provide guidance and support to patients in understanding and navigating the healthcare system, including explaining medical billing codes, procedures, and insurance terminology.
• Maintain accurate and up-to-date records of patient financial information, insurance coverage, and payment arrangements.
• Communicate with patients, insurance companies, and healthcare providers to facilitate timely and accurate processing of claims and payments.
• Advise patients on alternative payment options, such as healthcare financing or community resources.
• Provide administrative support including, but not limited to, front office responsibilities such as reception, financial checkout, answering phones, and maintaining records.
• Stay updated on changes in healthcare insurance regulations, policies, and procedures.

What You'll Bring:

• Bachelor's degree in healthcare administration, finance, business, or a related field (or equivalent experience).
• Knowledge of healthcare insurance policies, billing procedures, and medical terminology.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with patients, insurance companies, and healthcare providers.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in using computer systems and software applications for data entry, record keeping, and billing processes.
• Previous experience in healthcare financial counseling or a related field is preferred.
• Customer service-oriented mindset, with the ability to empathize and provide support to patients facing financial challenges.

What We Offer:

• Competitive pay
• Medical, dental, and vision
• Generous paid time off
• Ability to make an impact in the communities we serve.

Job Type: Full-time

Pay: $27.00 - $31.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Weekly schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Experience:

• Healthcare Financial Counselor: 2 years (Preferred)

Work Location: In person