FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
We are looking for a candidate with a flexible schedule who would like to join our team**
**Seeking someone to join our team who can work independently, is reliable, responsible, and conscientious, with knowledge of computers. This position is for seasonal hires with potential of growth to become part of our year round team**
We are looking for an individual that will responsible for providing all of our hotel’s guests with an accommodating experience by coordinating amenities and responding to customer needs.
Their duties include, but not limited to, greeting/monitoring guests as they enter the lobby, fielding calls from guests to resolve and accommodate their needs, create & manage hotel reservations, guest check-ins and check-outs.
As a front desk clerk you are responsible for taking care of the guests while they are at our family resort. You will be providing the first, and most important impression for our guests. You are responsible for communicating with guests to meet their needs and handle any issues that may arise.
This position is for part-time/full-time employment.
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Work Remotely
Job Types: Full-time, Part-time
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Work Location: In person