Front Desk Manager jobs in Oregon
Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Front Desk Manager jobs
Front Desk Assistant Manager
- Portland State University
-
Portland, OR
FULL_TIME
-
Position DetailsProposed Start Date05/01/2024
Classification TitleAdministrative Support
RankN - No Rank
Working TitleFront Desk Assistant Manager
Department670551 - AUX University Place Conf Ctr
Position NumberD92001
RepresentationUU - Unclassified Unrepresented
RenewableRenewable
End date, if applicable
Position FTE1.0
Tenure StatusN - not applicable
Position SummaryBrief Description of PSU/School/DeptUniversity Place Hotel and Conference Center is owned, operated and located on the campus of Portland State University : https://www.uplacehotel.com/
The hotel has 234 Guest Rooms (two Junior Suites and one Executive Suite). The Conferences & Events Center has ten conference and event spaces including an 1800 square foot and a 4000 square foot ballroom, and a hotel restaurant, the Viking House Bar & Grill.
Position SummaryThe Front Desk Assistant Manager collaborates with the Front Desk Manager to optimize front desk operations. As the front desk is the hub of the hotel and where lasting impressions are made, the person in this position must be cognizant of their leadership by example and consistently demonstrate a spirit of hospitality. This includes when problem solving, resolving conflicts, and following through on guest and employee needs.
In order to focus on smooth daily operations, the person in this position will work at the front desk regularly. Other duties include assisting with hiring, training, coaching, counseling, one-on-one employee meetings, and evaluations.
This role requires the willingness and availability to work any shift, so learning Night Audit and Night Porter roles will be an important part of training, in order to be a resource for filling in if/when needed.
Minimum Qualifications- At least one year of hotel experience
- Experience training others on computers and various software programs
- At least two years with accurate cash handling and billing
- Availability to work any shift in a 24/7 facility, including evenings, weekends, holidays, and occasional overnight shifts
- Proven ability follow through on items from day to day, week to week, etc.
- Ability to clearly communicate in English with a diverse population in person, by telephone, and in writing (email)
- Mobility to assist guests throughout the property
- Occasionally stoop, bend, lift, push and carry items up to 50lbs
- Hearing: perceive and differentiate sounds in a busy lobby area, exchange information through verbal communication
Preferred Qualifications- Lead or Supervisory experience
- Night Audit experience
- OPERA experience
Key Cultural Competencies- Create an environment that acknowledges, encourages, and celebrates differences.
- Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
- Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
- Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental StewardshipContributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/HoursSunday to Saturday, 40 hours per week. Varying days and shifts.
Total Compensation Range & Benefits StatementSalary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be $43,512, but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator
Application InstructionsAdditional Information
Additional Application Instructions (deadlines, etc.)Please list the names, telephone numbers and email addresses for three professional references.
Does this position require the employee to drive a motor vehicle?No
Background Check RequiredYes
Position End Date (if applicable)
If you have questionsPlease email uplhr@pdx.edu. - 16 Days Ago
Front Desk Manager
- Portland State University
-
Portland, OR
FULL_TIME
- Position Details Proposed Start Date 03/18/2024 Classification Title Facilities/Operations Rank N - No Rank Working Title Front Desk Manager Department 670551 - AUX University Place Conf Ctr Position ...
- 8 Days Ago
Front Desk Manager
- Country Inn & Suites by Radisson, Portland International Airport
-
Portland, OR
FULL_TIME
- GREAT TEAMS | GREAT EXPERIENCES | GREAT RESULTS JOB DESCRIPTION Location: Employee Name:Job Title: Front Office Manager II Reports to: General ManagerDepartment: Front Desk Supervisor’s Name:Code: FLS...
- 1 Month Ago
Front Desk Manager
- Callahan's Mountain Lodge
-
Ashland, OR
FULL_TIME
- Callahan’s Mountain Lodge Job Title: Front Desk Manager Department: Rooms Reports To: General Manager SUMMARY: Manages and oversees all operation activities; ensures that all operations functions are ...
- 1 Month Ago
Front Desk Manager
- Kiwanda Hospitality Group
-
Pacific, OR
FULL_TIME
- The Front Desk Manager is responsible for supporting our front services team in delivering authentic hospitality experiences. This role holds a seat on the lodging management team and collaborates wit...
- 16 Days Ago
Front Desk Associate/Manager
- Will Power Gym
-
Hillsboro, OR
FULL_TIME
- We are a locally owned gym looking for a front desk personnel with the potential for a management position with higher pay(Full-Time). The front desk individual helps to create a positive experience f...
- Just Posted
Front Desk Manager jobs at Popular Companies
Front Desk Manager
- Studio Staffing LLC
-
Boca Raton, FL
- Job Description Job Description Job Title: Front Desk Manager Location: Boca Dance Studio Weekly Hours Expectation: appr...
- 4/23/2024 12:00:00 AM
Front Desk Manager
- Hampton Inn & Suites
-
Chillicothe, OH
- Job Description Job Description Hotel seeking qualified person to assume immediate full time position for Front Desk Sup...
- 4/22/2024 12:00:00 AM
Front Desk Manager
- Tara Investments
-
Nashville, TN
- Job Description Job Description Job Overview The role of the Front Desk Manager / Guest Service Manager is to manage all...
- 4/22/2024 12:00:00 AM
FRONT DESK / MANAGER
- Jai Sri Ganesh LLC
-
Little Falls, MN
- Job Description Job Description WE ARE LOOKING FOR ENERGETIC PEOPLE WHO LOVE WORKING AS A TEAM MEMBER IN THE FIELD OF CU...
- 4/21/2024 12:00:00 AM
Front Desk Manager
- Melton Hospitality Advisors
-
York, PA
- Position Title: Front Desk Manager Salary Range: $41-46k/ year plus Bonus and Benefits Role Description: We have an entr...
- 4/20/2024 12:00:00 AM
Front Desk Manager
- Rosewood Hotel Group
-
- **Job Details** **Front Desk Manager - (16748)** This details all the information about the job posting. Share this job ...
- 4/19/2024 12:00:00 AM
Front Desk Manager
- Steinlodge
-
Park City, UT
- ** Front Desk Manager** **Job Category****:** Rooms Division **Requisition Number****:** FRONT002782 Showing 1 location ...
- 4/19/2024 12:00:00 AM
Front Desk Manager
- Graduate Princeton
-
Princeton, NJ
- Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 3/11/2024 12:00:00 AM
About Oregon
Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean.
Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager jobs
$48,164 to $64,606
Most Popular Cities in Oregon for Front Desk Manager Jobs
What does a Front Desk Manager do?
Front Desk Manager in El Paso, TX
Our homework help service hotel front desk manager resume descriptions is made to meet your demands, whatever the challenge.
January 22, 2020
Front Desk Manager in Champaign, IL
The front desk manager is responsible for overall customer service, reservations, billing, and personnel management.
February 20, 2020
Front Desk Manager in Davenport, IA
Front desk managers register guests, make and modifying reservations and perform concierge duties such as answer questions regarding the area, events or attractions.
December 02, 2019