Guest Services Manager - Casino jobs in Denton, TX

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Business Office Manager (Long Term Care )
  • The Oakmont Guest Care Center
  • Hurst, TX FULL_TIME
  • Seeking Experience Business Office Manager for Long Term Care Facility.

    Ideal candidate will be a team player, great communication skills and have the ability to work with residents/families to obtain financial approval.

    Benefits: Medical, Dental, Vision, Life, Disability, Holidays and PTO


    Summary Description:

    The Business Office Manager is responsible for all billing, accounts receivable, and collection activities for the facility and for supervising billing and collections personnel in the facility. Responsible for achieving cash collection and AR goals for the facility. Works with other department heads to ensure compliance with all financial regulatory and facility requirements. Position may oversee reception, accounts payable and payroll functions of the facility, or other areas as designated.

    Essential Functions and Responsibilities:

    • Oversees all billing, accounts receivable, and collection activities in the facility.
    • Organizes, evaluates, and monitors business office operations and assigned personnel in accordance with established Standards of Practice.
    • Ensures integrity and confidentiality of all patient financial data.
    • Performs collection activities for patient carriers.
    • Establishes and maintains a system of financial record keeping to include issuing receipts, preparing and making bank deposits, and recording payments in accordance with proper segregation of duties.
    • Interacts with payors to define billing requirements and ensures prompt payment of claims.
    • Oversees all census activities including daily, weekly, and monthly balancing with nursing and admissions departments.
    • Produces reports for analysis purposes as needed.
    • Oversees month-end close activities related to charge capturing and submission of all billing statements and invoices to payors. Ensures that all facility policies and procedures relating to billing are adhered to.
    • Monitors all ongoing projects related to AR, billing, and collections with the facility.

    Other Duties:

    • As this job description is not intended to be all-inclusive, the employee will be expected to perform other essential functions and duties as assigned.

    Standard Responsibilities:

    • Supports the Mission, Vision, Commitment and Focus of the Facility.
    • Is knowledgeable of patient/resident rights and promotes an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment.
    • Support, cooperates with, and implements specific procedures and programs for:
    • Safety, including precautions and safe work practices, established fire/ safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
    • Confidentiality and privacy of all data, including patient/resident, employee and operations data.
    • Compliance with all regulatory requirements.
    • Compliance with and enforcement of current law and policy to provide a work environment free from harassment and all illegal and discriminatory behavior.
    • Supports and participates in common teamwork:
    • Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.
    • Uses tactful, appropriate communications in sensitive and emotional situations.
    • Reports complaints, problems and concerns regarding co-workers, management or residents in accordance with company policy.
    • Promotes positive public relations with patients, residents, family members and guests.
    • Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.
    • Agrees to comply with the Code of Conduct.

    Employment Standards:

    Education: Must possess, at a minimum, a high school diploma or equivalent.

    Experience: Three (3) to five (5) years of experience in third-party billing and reimbursement, including Medicare, Medicaid, and commercial insurance preferred. Experience with Microsoft Office Suite to include Word, Excel, and Outlook preferred.

    License: Must have a reliable source of transportation.

    Working Conditions:

    Works in office areas as well as throughout the facility. Must be able to move about intermittently during working hours including standing, lifting, bending, stooping, twisting,


    pushing and pulling. Must be able to read, write and speak the English language. Must

    be able to transfer residents and assist in emergency evacuations. Interacts with
    residents, family members, staff, visitors, government agencies/ personnel, etc., under all conditions/ circumstances. Must be able to relate and work with the disabled, ill, elderly, emotionally upset and at times, hostile people within the facility. May be involved in community/civic health matters! projects. May be exposed to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses.

    Must be able to effectively communicate with the management staff, medical staff,
    nursing staff, and other unit supervisors. Maintains a liaison with residents, their families, support staff, etc. to assure that the residents' needs are continually met.

    Receipt and Acknowledgment:

    I acknowledge and understand that:

    Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind. My employment is contingent upon acceptable job performance at all times.

    The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations that would prevent me from performing these functions with or without reasonable accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.

    This job description is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her direction. Job duties, tasks, work hours and work requirements may be changed at any time. I agree to follow the instructions and duties as directed by management.

    Acceptable job performance includes completion of the job 'responsibilities as well as compliance with the policies, procedures, rules and regulations.

  • 22 Days Ago

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Spirits, Inc.
  • Sanger, TX FULL_TIME
  • Job Details Level Experienced Job Location IHOP Express - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Travel Percentage Negligible Job Shift Any Job Category Restaurant - ...
  • 6 Days Ago

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Guest Services Attendant
  • City of Hurst.
  • Hurst, TX PART_TIME
  • Department Community ServicesDivision Recreation/SeniorFLSA Seasonal/Part-time; Non-TMRS eligible Job SummaryInteracts with members 55 & over and monitors all Senior Activities Center activities, incl...
  • 16 Days Ago

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Guest Services Representative
  • Trail Drive Management Corp
  • Fort Worth, TX FULL_TIME
  • Guest Services Representative ( Part Time) Trail Drive Management Corporation – Dickies Arena of Fort Worth, TX Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the W...
  • 1 Day Ago

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Guest Services Supervisor
  • The Westin Dallas/Southlake
  • Southlake, TX FULL_TIME
  • We are looking for inspiring and inventive individual like you to help create one of kind personalized experiences for our guests while fostering a positive and imaginative culture. If this sounds lik...
  • 4 Days Ago

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Guest Services - AT&T Stadium
  • BEST Crowd Management
  • Arlington, TX FULL_TIME
  • Job Title: Guest Services Staff Company: BEST Crowd Management Location: AT&T Stadium Pay: $13/ hr Job Type: Part-time Summary: Join the dynamic and customer-focused team at BEST Crowd Management as a...
  • 23 Days Ago

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0 Guest Services Manager - Casino jobs found in Denton, TX area

Denton is a city in and the county seat of Denton County, Texas, United States. As of the 2010 United States Census, its population was 113,383, making it the 27th-most populous city in Texas, the 200th-most populous city in the United States, and the 12th-most populous city in the Dallas–Fort Worth metroplex. A Texas land grant led to the formation of Denton County in 1846, and the city was incorporated in 1866. Both were named after pioneer and Texas militia captain John B. Denton. The arrival of a railroad line in the city in 1881 spurred population, and the establishment of the University ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$44,381 to $67,839
Denton, Texas area prices
were up 2.2% from a year ago

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019