Guest Services Manager - Casino jobs in Longview, TX

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

E
Guest Services
  • EVO Entertainment Group, LLC
  • Sulphur, TX FULL_TIME
  • About Us 
    Austin-based EVO Entertainment Group is driving the evolution of entertainment as the nation’s leading and largest operator of cinema-entertainment centers with a portfolio of brands that includes EVO Entertainment, EVO Cinemas, EVO Live, Elevate Rewards, Times Square Grand Slam and ShowBiz Cinemas.  The organization creates experiential entertainment destinations that offer a broad slate of activities including films, lanes, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars, while serving elevated cuisine from their scratch-kitchens and bars.  The company currently employs 1,000 team members and entertains 8 million guests annually across 164 cinema screens, 129 bowling lanes and more than 45,000 square feet of gaming and attractions space. With a relentless focus on an elevated guest experience, EVO has a way to play for all ages. 

    Job Description 
    Guest Services cast members provide an excellent experience to our guests by assisting with the movie going experience, aiding guests with purchasing tickets, the ordering and receiving of food and beverage, and providing direction to theaters. This position provides guest services in concessions, usher station or box office. This role is also responsible for maintaining a clean environment in all areas of the venue.  
     
    Responsibilities include but are not limited to: 
    • Greet all guests as they enter the venue 
    • Assist guests with all ticket purchase needs 
    • Assist guests with food and beverage orders. Staying up to date on the full menu, in order to be able to make thoughtful menu suggestions for our guests. 
    • Assist guests over the telephone  
    • Control access to theatre by greeting, directing guests, and tearing tickets 
    • Maintain cleanliness of all common areas, and ensure that signage stays up to date 
    • Complete all opening, closing and side-work duties 
    • Communicate effectively with management and co-workers  
    • Stay knowledgeable of upcoming movies, advanced ticket sales, and promotions in order to guide the guest experience 
    • Maintain CC/ALD devices  
    • Monitor auditoriums for picture/sound quality, temperature, and lighting 
    • Stock and maintain merchandise  
    • Performs other related duties as necessary or assigned 

    Skills Abilities included but are not limited to: 
    • Hospitality-minded attitude; friendly, outgoing, guest focused 
    • Able to take direction and work together as a team 
    • Work calmly and execute job duties effectively under pressure 
    Education Experience Requirements: 
    • Must be at least 18 years of age    
    • Availability to work during holidays, nights, and weekends with increased hours during peak times 
    • Some locations may require Food Handler and State Alcohol Certifications 

    Physical Requirements:  
    • Prolonged periods of standing, walking, climbing stairs 
    • Must be able to lift 50 pounds at times 

    EVO Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

  • 2 Days Ago

E
Guest Services
  • Elevate Entertainment Group
  • Sulphur, TX FULL_TIME
  • About Us Austin-based EVO Entertainment Group is driving the evolution of entertainment as the nation’s leading and largest operator of cinema-entertainment centers, with a portfolio of brands that in...
  • 1 Month Ago

H
Environmental Services Department Manager
  • Healthcare Services Group, Inc.
  • TYLER, TX OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 19 Days Ago

H
Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • MOUNT VERNON, TX OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 5 Days Ago

A
RN or LVN - 12 hour shifts
  • Arbor Grace Guest Care
  • Kilgore, TX FULL_TIME
  • 12 hour shifts GREAT benefits staff appreciation Summary Description: To plan and deliver nursing care to patients/residents requiring long-term or rehabilitative care. *looking for licensed RN or LVN...
  • 16 Days Ago

A
Housekeeper & Laundry Aide
  • Arbor Grace Guest Care
  • Kilgore, TX FULL_TIME
  • GREAT benefits staff appreciation Required Qualifications High school diploma or GED diploma Must be able to read, write, speak and understand the English language. Must be able to add, subtract, mult...
  • 17 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Guest Services Manager - Casino jobs found in Longview, TX area

C
Prep Cook
  • Cowboy Chicken
  • Longview, TX
  • Position Overview: As a Prep Cook at Cowboy Chicken, you will be a crucial member of our kitchen team, responsible for p...
  • 4/26/2024 12:00:00 AM

F
Housekeeper
  • Fairfield Longview
  • Longview, TX
  • Job Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean...
  • 4/26/2024 12:00:00 AM

R
Night Auditor
  • Residence Inn Tyler
  • Tyler, TX
  • Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible f...
  • 4/25/2024 12:00:00 AM

G
Restaurant Team Member
  • Golden Corral
  • Longview, TX
  • Our franchise organization, 3TAC, Inc. dba Golden Corral, is currently seeking energetic, friendly individuals to join o...
  • 4/24/2024 12:00:00 AM

O
Server
  • Outback Steakhouse
  • Longview, TX
  • ** Server** **Job Category****:** Front of House Operations **Requisition Number****:** RESTA127164 Showing 1 location *...
  • 4/24/2024 12:00:00 AM

G
Service Screener
  • Greater East Texas Community Action Program
  • Tyler, TX
  • Benefits: 401(k) Dental insurance Health insurance Paid time off General Purpose: Responsible for providing administrati...
  • 4/24/2024 12:00:00 AM

O
Dishwasher
  • Olive Garden
  • Longview, TX
  • For this position, pay will be variable by location-See additional job details and benefits below. Our Winning Family St...
  • 4/23/2024 12:00:00 AM

C
Restaurant Manager
  • Chuy's
  • Longview, TX
  • Description: Chuy's is HIRING experienced Restaurant Managers! Competitive Salary || Excellent Benefits || Diverse & Fun...
  • 4/22/2024 12:00:00 AM

Longview is the forty-fifth largest city in the state of Texas. The city is mostly located in Gregg County, of which it is the county seat; a small part of Longview extends into the western part of neighboring Harrison County. Longview is located in East Texas, where Interstate 20 and U.S. Highways 80 and 259 converge just north of the Sabine River. According to the 2010 U.S. census, the city had a population of 80,455. The estimated population in 2017 was 81,522. Longview is the principal city of the Longview metropolitan statistical area, comprising Gregg, Upshur, and Rusk counties. The popu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$41,559 to $63,525
Longview, Texas area prices
were up 1.2% from a year ago

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019