Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is why we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area’s hospitality industry with an industry-leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4,000 units in various Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.
Work Location: Ocean Creek Resort, 10600 N. Kingd Hwy, Myrtle Beach, SC 29572
How Will You Shine?
As a valued and successful Guest Services Supervisor, you will be required to:
How Will You Be Rewarded?
Why Should You Choose VMB?
Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a comprehensive family, that values diversity, and is built on a foundational respect for people worldwide.
We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.
We are an equal-opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
Job Types: Full-time, Part-time, Seasonal
Pay: Depends on Experience
Supplemental pay types:
Ability to commute/relocate:
Source: Hospitality Online