POSITION SUMMARY

The Quality Assurance Performance Improvement (QAPI) Specialist is responsible for creating, implementing, maintaining, and monitoring quality assurance and process improvement systems to support the company in achieving comprehensive results, ensuring quality of care for residents, and maintaining compliance with state, federal and local regulations, and company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Manages quality assurance projects from start to finish, provides ongoing monitoring for effectiveness and revises, as necessary. Tracks project deadlines, metrics, and outcomes and routinely reports on project updates to senior leadership.

2. Partners clinical and operational leaders to ensure compliance with quality assurance programs and federal, state, and local regulations.

3. Conducts comprehensive reviews of organizational systems by analyzing data and conducting root cause analysis to identify improvement opportunities. Engages with all users to evaluate the effectiveness of systems, tools, reports, and processes and creates feedback channels for ongoing process improvements.

4. Researches innovative solutions and makes recommendations based on internal and external data, industry best practices, and state and federal regulations.

5. Oversees the organization’s QAPI process at both the center/community level and for the company as whole.

6. Manages the survey preparation audit process, including overseeing the Mock Surveys and managing the quality assurance survey platform.

7. Performs on-going audits to identify opportunities for improvement and monitor compliance with regulatory requirements.

8. Participates in the development and implementation of appropriate plans of action to correct identified areas of improvement. Ensures action plans completed timely and adequately address the identified concerns.

9. Develops and facilitates training programs and orientation for team members to the QAPI process and regulatory guidelines.

10. Maintains professional knowledge of industry trends and best practices through continuing professional education, maintaining personal networks and participating in professional organizations.

11. Other duties as assigned.

COMPANY WIDE RESPONSIBLITIES

1. Demonstrates Core Values of Respect, Integrity, Commitment and Trust.

2. Supports a dignified and caring atmosphere with residents, residents’ families, visitors, and staff.