Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
After working for two years at a prominent local plumbing company, the founding owner Kelly Russum, saw an opportunity with the lack of quality other plumbers in the area were providing. He felt that clients deserve more, so he decided to venture out on his own with what is now known as KC’s 23 1/2 Hour Plumbing & Air Conditioning. Opening its doors in 1980, the plumbing company quickly became the go-to plumber for countless residents and businesses throughout Palm Springs, Indio, Palm Desert, and beyond. Our mission is simple, and that is to do right by clients. We strive to be the service team you can rely on when it comes to fast, efficient plumbing & air conditioning services with outstanding client care. We have an progressive growth plan and intend to add additional services as we move into new chapters and will need individuals capable of adapting and leading with solutions. Problem solving will be a key skill set of this position and having the ability to defuse and create win/win outcomes is what will be expected if you intend on long term growth. You will have the resources and support to do so. We have a full time Life coach on staff to build and drive culture both personally and within the business.
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We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.