Head of Home Care leads and directs the daily operations of a home health care agency. Establishes and implements quality standards for patient care. Being a Head of Home Care measures and monitors patient satisfaction and outcomes. Ensures that all operations and reporting requirements comply with regulations. Additionally, Head of Home Care requires a bachelor's degree. Typically reports to senior management. The Head of Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Head of Home Care typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Care Coordinator
JOB SUMMARY:
The Care Coordinator is responsible for intakes, clients, caregivers, and scheduling. This individual directly interfaces with clients performing service evaluations, originating service plans, scheduling and supervising care.
QUALIFICATIONS:
1. H.S. Diploma or GED, some college or two years related experience and/or training preferred.
2. Experience in home care or knowledge of the health care industry preferred.
3. Previous management experience.
4. Prior scheduling experience preferred.
5. Requires proficiency in computer skills including but not limited to MS Office, MS Excel and Scheduling program.
6. Have a sympathetic attitude toward the care of the sick and elderly.
7. Ability to carry out directions, read and write.
8. Maturity and ability to deal effectively with the demands of the job.
9. Must possess and demonstrate excellent communication, leadership and organizational skills and customer service techniques.
10. Must perform and manage multiple responsibilities concurrently and work well under pressure.
RESPONSIBILITIES:
1. Answers the telephone and performs Intakes.
2. Initiates the hiring process for caregivers including processing applications, background screening, testing, interviewing, and reference validation.
3. Orients caregivers and maintains current caregiver files in accordance with policies and procedures.
4. Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason.
5. Enters, maintains, and corrects client, employee, payroll, billing and related accounting data into the computer.
6. Orders and maintains office supplies, forms and equipment.
7. Visits prospective clients/clients after referrals are made to introduce FirstLight HomeCare.
8. Schedules shifts by matching caregiver qualifications and availability to client’s needs.
9. Supervises caregivers and completes performance appraisals for caregivers at specified intervals. Responsible for employment decisions including hiring and termination.
10. Understands and adheres to established FirstLight Home Care policies and procedures.
11. Performs initial and ongoing in-home evaluation, caregiver introductions and supervision of services.
12. Completes appropriate visit records in a timely manner as per FirstLight HomeCare policy.
13. Handles coordination of care for client services.
14. Reports changes in client condition to agency employees involved in client’s care.
15. Takes calls after hours and weekends to handle emergencies, scheduling issues, and client referrals and intakes.
16. May perform continuing and on-going caregiver training.
17. Participate in the quality assurance reviews and evaluations of the agency’s services.
WORKING ENVIRONMENT:
Works indoors in FirstLight HomeCare office and client homes and travels to/from client homes.
Work Remotely
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Education:
Experience:
Ability to Relocate:
Work Location: In person
Clear All
0 Head of Home Care jobs found in Hilton Head Island, SC area