Head of Housekeeping directs and coordinates the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, and other specified areas are kept in a clean and orderly condition. Conducts inspections of facilities and recommends repairs and upgrades when needed. Being a Head of Housekeeping ensures compliance with federal, state, and local environmental regulations. May create quality standards and monitors the implementation. Additionally, Head of Housekeeping may require a high school diploma or its equivalent. Typically reports to top management. The Head of Housekeeping typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Head of Housekeeping typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Responsibilities:
- Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits, and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Experience:
- Proven experience as a cleaner or housekeeper
- Ability to work with little supervision and maintain a high level of performance
- Customer-oriented and friendly
- Prioritization and time management skills
- Working quickly without compromising quality
Note: Experience in housekeeping management, carpet cleaning, commercial cleaning, custodial work, or hotel housekeeping is a plus.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Schedule:
Travel requirement:
Work Location: In person
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