Health Insurance Operations Director directs and oversees health insurance operations programs in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Manages vendors assigned to each operation. Being a Health Insurance Operations Director resolves issues within each service area. Has deep knowledge of health insurance operations. Additionally, Health Insurance Operations Director typically requires a bachelor's degree of business administration or its equivalent. Typically reports to top management. The Health Insurance Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Health Insurance Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Position: Director of Operations
Reports to: Chief Executive Officer
Direct Reports: Site Managers
Schedule: Monday-Friday
Position Type: Full time
FLSA Status: Non-exempt; hourly
About Cardea Health
Cardea Health is an Oakland based nonprofit healthcare organization founded to connect marginalized populations to the clinical and supportive services they need to improve their health, remain stably housed in their community, and age in place. Cardea Health’s programs fill a critical – and growing – gap in the system of care. Among people experiencing homelessness, a growing number are living with complex medical needs. They face poor quality of life, increased morbidity and mortality, and medical and social destabilization. But they have few housing options: they need a higher level of care than what is offered through permanent supportive housing, but they do not wish to live in an institutional setting and have limited access to hospice or palliative care.
Cardea Health specifically targets this vulnerable population, providing a range of clinical services within permanent supportive housing sites to both address their medical needs and allow them to live independently in their communities, addressing a critical need within the system of care. The role is also responsible for creating and training organization-wide policies including those affecting Human Resources, data security and privacy, and workplace safety and ethical conduct.
About this role
We are seeking a dynamic and experienced Director of Operations to join our team and play a key role in ensuring operational efficiency, safety, and compliance. The Director of Operations will be responsible for overseeing all aspects of operations management, with a focus on purchasing, scheduling, policy implementation, workplace safety, employee training, budgeting, expense management, and managing vehicle maintenance. The successful candidate will demonstrate strong leadership skills, strategic thinking, and a proven ability to drive continuous improvement in operational processes.
Essential Duties and Responsibilities:
Purchasing Management:
Scheduling:
Policy Implementation:
Workplace Safety:
Employee Training:
Vehicle Maintenance Management:
Budgeting and Expense Management:
Preferred Qualifications:
Additional Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Requirements:
Work Environment:
Compensation and Benefits:
Cardea Health is an Equal Opportunity Employer
Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance.