Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Join the Stephanie Ando Allstate Agency, a leading insurance agency dedicated to providing top-tier service in JACKSONVILLE, Florida. We take pride in our commitment to our clients and the community, fostering strong relationships and delivering personalized insurance solutions that meet their unique needs.
As our new LSP/Account Manager, you will have a vital role in our team. You will be responsible for managing client accounts, providing excellent customer service, and ensuring that our clients have the coverage they need. This is an exciting opportunity to be a part of a company that values professionalism, growth, and client satisfaction.
Client Engagement: Build relationships with clients, understand their insurance requirements, and provide tailored solutions to meet their needs. In-Person Meetings: Conduct face-to-face meetings with clients to discuss policy options and provide exceptional customer service. Account Management: Oversee client accounts, ensuring their needs are met, and handle any changes or updates. Tailored Insurance Solutions: Offer personalized insurance plans that align with each client's unique circumstances. Customer Satisfaction: Focus on client satisfaction, addressing any concerns, and ensuring a positive experience with our agency. Market Research: Stay informed about changes and trends in the insurance industry to provide accurate advice and solutions.
Licensing: Possess a 220, 20-44 or 440 license in the state of Florida.
Experience: Previous experience for 2 years in insurance sales or account management is required.
Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients and team members.
Client-Focused: Dedication to meeting client needs and exceeding their expectations with exceptional service.
Professionalism: Maintain a high level of professionalism in all interactions and ensure client confidentiality.
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