Help Desk Supervisor jobs in Missouri

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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IT Help Desk Supervisor
  • BBH Burrell Behavioral Health
  • Springfield, MO FULL_TIME
  • Job Description: External Job Description "We are truly in the business of saving lives" -Dr. C.J. Davis; President and CEO Want to know what it's like to work at Burrell? Click on the link below to find out - Burrell Behavioral Health - Join our Team! - YouTube ------------------------------------------------------------------------------------- IT Helpdesk Supervisor Springfield, Missouri What you'll get to do: Mentor, coach, and supervise all help desk staff. Manage helpdesk software Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. Research, plan, and implement IT related duties. Qualifications: Bachelor’s degree Preferred or equivalent experience. Must have 3-5 years of experience in Management. Vast working technical knowledge of basic networking and Microsoft operation systems. What we offer: Great pay, excellent employee benefits, a Monday through Friday 8am-5pm schedule, and an organizational culture like no other. Burrell’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all of our content and across all of our agency. Diversity is more than a commitment at Burrell—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different. We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors. Burrell is a Smoke and Tobacco Free Workplace. Burrell Behavioral Health is the recognized leader in Community Mental Health. Founded in 1977, our network of providers, therapists, case managers, and direct support staff serve more than 45,000 clients across 25 counties in Missouri and Arkansas. We provide comprehensive care for behavioral health clients of all ages, helping them to improve their lives through our wide-ranging continuum of care. “We believe that the conversation about behavioral health is paramount. There are few conversations facing our communities more critical than behavioral health. As the conversation evolves, Burrell is committed to being a leader in this post-stigma world.” -C.J. Davis, President & CEO, Burrell Behavioral Health
  • 9 Days Ago

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Help Desk Supervisor (REMOTE)
  • Infinity Consulting Solutions, Inc.
  • Chesterfield, MO FULL_TIME
  • TITLE: Help Desk Supervisor Location: Remote, USA Compensation Range: $110,000 - $130,000 Our client services law firms around the nation and they are looking for a Help Desk Supervisor with law firm ...
  • 9 Days Ago

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IT Help Desk Supervisor
  • Burrell Behavioral Health
  • Springfield, MO FULL_TIME
  • Job Description:External Job Description"We are truly in the business of saving lives"-Dr. C.J. Davis; President and CEOWant to know what it's like to work at Burrell? Click on the link below to find ...
  • 1 Month Ago

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Help desk
  • Nesco Resource
  • Saint Charles, MO FULL_TIME
  • IT Administrator Help Desk Saint Charles, MO Contract opportunity. Order and deploy systems to new and existing employees, provide new hire IT onboarding. Help Desk support and maintenance : End User ...
  • 23 Days Ago

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Help desk
  • Kforce
  • St. Louis, MO FULL_TIME
  • Kforce has a client that is seeking a Help Desk Tier 2 in Saint Louis, MO.Primary Responsibilities : User account administration across a variety of business applications Help Desk Tier 2 will provide...
  • 1 Month Ago

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Help desk
  • Heat and Control
  • Union, MO FULL_TIME
  • Here at Heat and Control, we're always seeking talented minds to join our expert team of technologists and change-makers. We partner with global industry leaders to design, engineer, and build product...
  • 1 Month Ago

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IT Help Desk Supervisor
  • B&L PC SOLUTIONS INC
  • Hauppauge, NY
  • Job Description Job Description We’re currently in search of a Supervisor to fulfill the following job responsibilities:...
  • 3/28/2024 12:00:00 AM

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Information Technology Help Desk Coordinator
  • Kingscott Associates
  • Kalamazoo, MI
  • The IT Help Desk Coordinator / Technician plays a crucial role in providing technical support and assistance to end-user...
  • 3/28/2024 12:00:00 AM

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Help Desk Supervisor
  • VanderHouwen
  • Portland, OR
  • Status: Direct Hire Job Title: Desktop Support Supervisor Location: On-site Salary: $85,000-$95,000 About the company: T...
  • 3/25/2024 12:00:00 AM

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IT Help Desk Supervisor
  • City of New York
  • New York, NY
  • Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging w...
  • 3/25/2024 12:00:00 AM

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Help Desk Supervisor (First Responders Group)
  • The Doyle Group
  • Boulder, CO
  • Help Desk Supervisor (On-site) The Doyle Group is a leading IT consulting and placement firm, dedicated to providing top...
  • 3/25/2024 12:00:00 AM

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IT Support Services Coordinator (Help Desk Supervisor)
  • Oregon Shakespeare Festival
  • Ashland, OR
  • Job Description Job Description Job Summary: Responsible for managing and coordinating IT Support for the Oregon Shakesp...
  • 3/25/2024 12:00:00 AM

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Information Technology Help Desk Supervisor
  • Concero
  • St Louis, MO
  • Under minimal managerial guidance of the CIO, the IS Service Desk Supervisor is responsible for direct oversight of the ...
  • 3/24/2024 12:00:00 AM

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Information Technology Help Desk Supervisor
  • Boulo Solutions
  • Orlando, FL
  • IN-OFFICE | FULL-TIME Boulo Solutions is partnering with an IT company in the pharmacy space looking to hire an IT Help ...
  • 3/24/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$72,448 to $92,059

Help Desk Supervisor in Des Moines, IA
The Supervisor will be responsible for scheduling, directing the activities of the Help Desk staff, reviewing and evaluating their work.
January 11, 2020
Help Desk Supervisor in El Paso, TX
Computer support specialists provide help and advice to people and organizations using computer software or equipment.
February 21, 2020
Help Desk Supervisor in York, PA
The role of help desk supervisor is similar to that of any call center supervisor, except that help desk customers are generally employees.
December 28, 2019