Help Desk Support Assistant jobs in Fayetteville, NC

```Job Overview```

We are seeking a friendly and professional Front Desk assistant to join our team. As the first point of contact for our customers, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to multitask effectively.

```Duties```

- Greet and welcome customers in a warm and friendly manner

- Check-in and check-out customers, ensuring accuracy of information

- Answer phone calls and respond to inquiries promptly and professionally

- Assist customers with reservations, changes, and cancellations

- Provide information about our products and services

- Handle customers complaints or concerns with empathy and professionalism

- Maintain a clean and organized front desk area

- Assist with administrative tasks such as filing, data entry, and document preparation

```Requirements```

- Proven experience as a Front Desk Agent or similar role is preferred

- Excellent communication skills, both verbal and written

- Strong organizational skills with the ability to multitask effectively

- Proficient in Microsoft Office Suite (Word, Excel, Outlook)

- Ability to handle cash transactions accurately

- Attention to detail and problem-solving skills

- High school diploma or equivalent

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Front Desk Assistant!

Note: This job description is intended to provide an overview of the responsibilities and requirements of the position. It is not all-inclusive and other duties may be assigned as needed.

Job Type: Part-time

Pay: From $8.00 per hour

Expected hours: 15 – 32 per week

Schedule:

• 8 hour shift
• Day shift
• Morning shift
• Rotating weekends

Ability to Relocate:

• Fayetteville, NC 28314: Relocate before starting work (Required)

Work Location: In person