Help Desk Support Assistant jobs in Oklahoma

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Help Desk Support Specialist
  • Xyant Services
  • Oklahoma, OK CONTRACTOR
  • Role: Help Desk support
    Location: Oklahoma City, OK
    Duration: Long Term Contract

    Job Description:
    Windows 10/11OS, Imaging, Network, Active Directory, Application Support, and Hardware/Software Troubleshooting

    Job Type: Contract

    Salary: $20.00 - $25.00 per hour

    Schedule:

    • 8 hour shift

    Experience:

    • Help Desk: 5 years (Required)

    Work Location: In person

  • 3 Days Ago

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IT Help Desk Support - Part Time
  • Goodwill Industries of Central Oklahoma
  • Oklahoma, OK PART_TIME
  • Company DescriptionJoin One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supp...
  • 13 Days Ago

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Tier 1, Help Desk Support Technician
  • Centre Technologies
  • Tulsa, OK FULL_TIME
  • We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!Position SummaryAs a Tier 1 IT Help Desk Support Technician, your primary respo...
  • 13 Days Ago

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IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Yukon)
  • Axiom Technologies
  • Yukon, OK FULL_TIME
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are loo...
  • 13 Days Ago

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IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Edmond)
  • Axiom Technologies
  • Edmond, OK FULL_TIME
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are loo...
  • 13 Days Ago

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IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Stillwater)
  • Axiom Technologies
  • Stillwater, OK FULL_TIME
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are loo...
  • 13 Days Ago

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Help Desk Agent
  • Netsurit Consultants Inc
  • Albuquerque, NM
  • Job Description Job Description General Independence Demonstrates autonomy with normal / expected day to day activities ...
  • 3/29/2024 12:00:00 AM

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IT Help Desk Support Assistant
  • Comfort Research, LLC.
  • Grand Rapids, MI
  • Job Type Full-time Description The IT Help Desk Support Assistant is responsible for providing technical assistance and ...
  • 3/28/2024 12:00:00 AM

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IT Help Desk Agent
  • Vinculum Inc
  • Harrisburg, PA
  • Job Description Job Description Skills: MS Office, Some IT experience/knowledge, Call Center interaction
  • 3/28/2024 12:00:00 AM

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Help Desk Agent
  • Connection
  • Atlanta, GA
  • Job Description Job Description Help Desk Agent Working under minimal supervision of the Help Desk Team Lead, the Help D...
  • 3/26/2024 12:00:00 AM

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Intern
  • Atria Support Center
  • Louisville, KY
  • Overview: Whats the difference between a job and a meaningful, rewarding career? The people you serve. When you work at ...
  • 3/26/2024 12:00:00 AM

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Help Desk Representative
  • J Townsend Personnal, Inc. JTP Temp, Inc.
  • Mobile, AL
  • Job Description Job Description EXPERIENCE REQUIRED!!! Experience with printers is necessary. Travel is required 25%-35%...
  • 3/25/2024 12:00:00 AM

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Help Desk Representative
  • The Jacobson Group
  • Whitehouse Station, NJ
  • Job Description Job Description Job Schedule-First 2 weeks of training will be 40 hours/week on site. After training, it...
  • 3/25/2024 12:00:00 AM

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Sr Help Desk Agent
  • Connection
  • Austin, TX
  • Overview: The Sr Help Desk Agent works under minimal supervision of the Help Desk Manager, referring only exceptional pr...
  • 3/25/2024 12:00:00 AM

Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$41,899 to $51,584

Help Desk Support Assistant in Knoxville, TN
Reporting to the Senior Software Engineer, the Help Desk User Support Assistant is responsible for JEMS support and training of JEMS users in all Jhpiego country offices and specifically to the French and Portuguese-speaking country offices.
December 07, 2019
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020