Help Desk Support Assistant jobs in Winston Salem, NC

Summary

Assist in the delivery of primary health care and patient care management.

Education and Formal Training: 

• High school diploma or GED and/or two (2) years of experience in a clinical environment
• BCLS Certification

Knowledge, Skills, and Abilities Required: Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgement, and a professional attitude when relating with patients, families, and co-workers at all times.  Actively functions as a patient advocate.  Must have thorough knowledge of medical practice and care to assist in giving patient care.  Knowledge of examination, diagnostic and treatment room procedures.  Knowledge of medical equipment and instruments to administer patient care.  Knowledge of common safety hazards and precautions to establish a safe work environment.  Skill in assisting in a variety of treatments and medications as directed.  Skill in taking vital signs.  Skill in maintaining records and recording test results.  Skill in developing and maintaining department quality assurance.  Skill in establishing and maintaining effective working relationships with patients, co-workers and the public.  Ability to communicate clearly.  Must develop knowledge of current hospital emergency policies and procedures, fire, safety, disaster, and infection control policies.