Help Desk Support jobs in Texas

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Warehouse Receiving & Support Associate
  • UPLIFT Desk
  • Austin, TX FULL_TIME
  • Job Description

    The Supply team at UPLIFT Desk is responsible for on-time delivery of quality products to the customer. Due to quickly expanding volume, we are in need of a highly motivated and goal-oriented Receiving & Support Associate. The primary emphasis of this position is receiving and general warehouse labor. Receiving & Support Associates will report to the Support Supervisor and work closely with the forklift team, line restockers and the production team. Main warehouse is located on Cameron Road - but there may be travel to other local warehouses if the need arises.

    Required Qualifications

    • Able to stand, walk, push, pull, bend, kneel, squat, and reach
    • Lift 50 pounds
    • Use equipment such as dollies and carts to move products around the warehouse. Push up to 60 pounds.
    • Go up and down stairs
    • Candidates must be 18 years or older with ability to understand all safety guidelines and job requirements
    • Adhere to defined quality and fulfillment production standards
    • Follow safety protocols to keep yourself and your team members safe. We provide protective gear.

    Preferred Qualifications

    • Experience in a warehouse environment

    What You’ll Do

    • Unload trucks by hand, pallet jack and/or forklift
    • Stretch wrap and band pallets
    • Material handling and rework
    • Cut wood for pallets
    • Landscaping/Yard maintenance
    • Clean common areas of warehouse
    • Serve as flex labor for pick/pack, parcel shipping and freight shipping teams

    Benefits

    • Competitive wages
    • A merit-based environment that rewards growth and accomplishment regardless of seniority
    • Generous paid time off
    • 4% 401K company matching with instant vesting (after one year)
    • Excellent group health insurance including 4 medical plans, 2 dental plans, and a vision plan to choose from
    • Flexible spending account (FSA) for health care costs
    • Free UPLIFT Desk at one year
    • 50% employee discount on all UPLIFT products
    • Free snacks and drinks in fully-stocked kitchens
    • On-the-job training and skills development
    • A supportive and engaging work culture that promotes healthy living

    Position Details

    • Compensation: $18/hr
    • Type: Full-time
    • Employee Status: Regular
    • Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week (Overtime Available)
    • Location: Austin, Texas

    About UPLIFT Desk

    As a fast growing, mid-sized company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!

    UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content teams ecommerce website offers customers the ability to highly configure products. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.

    Award winning UPLIFT Desk is loved globally!

    • Rated Best Standing Desk by New York Times Wirecutter 3 years in a row
    • Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk
    • Google reviews - 4.8 rating with 4000 reviews

    We value our environment:

    • We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year
    • Solar Powered Operations - Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses
    • We use sustainable materials in our products. Some examples are:
      • Bamboo Desktops, Drawers, & Motion Boards - The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour
      • Eco Curve Desktops - Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents
      • Rubberwood Desktops - Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life

    Equal Opportunity Employer (EEO)

    UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

    To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.

  • 3 Days Ago

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Help Desk Support
  • Meador Staffing Clear Lake
  • Seabrook, TX FULL_TIME
  • Meador Staffing Clear Lake has partnered with a local City to the Clear Lake area on their search for a Help Desk Support specialist!JOB SUMMARY: Installs hardware, software, and provides technical as...
  • 21 Days Ago

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Help Desk Support
  • Robert Half
  • Fort Worth, TX PER_DIEM
  • Robert Half is searching for a Help Desk Analyst to support local and field users in a growing company. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic an...
  • 21 Days Ago

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IT Help Desk Support
  • Potentia Workforce
  • Houston, TX FULL_TIME
  • Position Overview We are accepting online applications from Neurodivergent Candidates for the position of IT Helpdesk Support to provide technical support to end users in a mobile endpoint and global ...
  • Just Posted

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Help desk support
  • TEKsystems
  • Rowlett, TX FULL_TIME
  • Description : *Specific duties of this position include, but are not limited to : Provide 1st and 2nd level support for firm approved applications and technology equipment. Deliver high-level customer...
  • Just Posted

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Help Desk Support Tech
  • Harris County
  • Houston, TX FULL_TIME
  • Entry level help desk technician responsible for software and hardware support. Provides technical advice, guidance and informal training to attorneys and staff using hardware and software programs. T...
  • 4 Days Ago

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IT Help Desk Support
  • System One
  • Los Angeles, CA
  • Job Description Job Description Fast paced well known non-profit organization serving the homeless population is looking...
  • 4/25/2024 12:00:00 AM

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Help Desk Support
  • Ledgent Technology
  • Costa Mesa, CA
  • - Help Desk / Field Technician (level 1.5) - Onsite in Costa Mesa - Direct-hire - $60-65K (depending on experience) The ...
  • 4/25/2024 12:00:00 AM

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Help Desk Support
  • Generis Tek Inc.
  • Golden, CO
  • Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Abhinav Chakraborty ...
  • 4/23/2024 12:00:00 AM

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Help Desk Support
  • Dexian
  • Atlanta, GA
  • Position: Help Desk Support Location : Alpharetta, GA/ Remote Duration: 6 months Contract to hire Job Description: Respo...
  • 4/23/2024 12:00:00 AM

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Help Desk Support
  • RX2 Solutions
  • Newtown, PA
  • TITLE: Help Desk Support TYPE: Contract to Hire LOCATION: Newtown, PA (100% on-site, moving to hybrid/remote after train...
  • 4/23/2024 12:00:00 AM

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Help Desk Support
  • Dexian
  • Vinings, GA
  • Position: Help Desk Support Location : Alpharetta, GA/ Remote Duration: 6 months Contract to hire Job Description: Respo...
  • 4/22/2024 12:00:00 AM

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Help Desk Support
  • Ledgent Technology
  • Costa Mesa, CA
  • Help Desk / Field Technician (level 1.5) Onsite in Costa Mesa Direct-hire $60-65K (depending on experience) The ideal ca...
  • 4/22/2024 12:00:00 AM

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Help Desk Support
  • LanceSoft
  • Trenton, NJ
  • Provides technical assistance to other data processing personnel on problems dealing with operating systems, computers, ...
  • 4/21/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$52,039 to $65,226