Posting Number: 02499
Department: Student Housing
Job Summary/Basic Function:
PERFORMANCE RESPONSIBILITIES:
- Provide administrative leadership for campus housing, consisting of two facilities with approximately 250 residents.
- Train, supervise and facilitate the professional development of two live-in resident life Assistant Directors and numerous paraprofessional staff (e.g., student workers, resident assistants, etc.).
- Lead the department in planning, implementing, and evaluating all Housing & Residence Life policies.
- Manage, monitor and maintain student housing software, systems, forms and materials.
- Oversee and ensure the accuracy of housing contracts, room condition reports, emergency contact forms, and health & safety inspections for each residential facility;
- Develop and track department occupancy and retention goals (monthly, quarterly and annually) and report outcomes to the Dean of Student Development and as part of regularly scheduled program reviews;
- Manage and direct student housing application and room change process for both incoming and returning students. Track student applications and communicate housing assignment information;
- Accurately and effectively manage the budgets for Student Housing;
- Maintain student housing billing records and manage changes to ensure accurate billing of student rent and fees ;
- Track student payments, follow up directly with students who have past due accounts, adhering to deadlines for applying late fees and releasing for non-payment;
- Generate reports and provide analysis on applications, occupancy, and general student housing trends;
- Collaborate with college's Marketing and Communications department to create and implement quarterly and annual marketing plans to promote student housing;
- Maintain the accuracy of the student housing website and ensure that other marketing materials remain accurate and accessible to college personnel and students;
- Develop and maintain rapport with residents through regular contact, assess needs and concerns of residents, and advocate for students in all aspects of their student housing experience;
- Participate in and manage an administrator-in-charge schedule for evening, weekend and holiday/break coverage;
- Serve on Behavioral Intervention Team (BIT) and provide appropriate resources and referrals to student housing residents.
- In collaboration with the assigned Student Conduct Officer, address conduct issues that arise in Student Housing.
- Provide leadership and follow through to resolve all critical incidents involving students and/or impacting facility safety;
- Serve as a resource for students, parents, and administrators by responding to student housing inquiries and concerns;
- Establish and sustain partnerships between student housing and other campus departments that provide programs and services for residential students;
- Establish and sustain positive relationships with off-campus organizations and local assistance resources with the purpose of curating information about rental rates, services, resources, and ability to make referrals as needed;
- Participate in the development/implementation of College policies, procedures, and initiatives as assigned.
- Collaborate with International Education to welcome and provide ongoing support new and returning international students;
- Serve on the Student Services Leadership Council and other related college and/or community committees as directed;
- Perform other duties as assigned.
Minimum Qualifications:
- Bachelors Degree;
- Five (5) years progressive administrative responsibility in a higher education setting OR equivalent education and experience;
- Three (3) years of experience specifically in student housing/residence life;
- Two (2) years of supervisory responsibility;
- Experience that demonstrates strong communication, team building and management skills;
- Working knowledge of laws and regulations which impact Housing & Residential Life programs and students such as CAS Standards, Fair Housing Act, HEOA, FERPA, Title IX, student conduct and due process, etc.
- Demonstrated ability to work effectively with populations representing diverse backgrounds, life experiences and abilities;
- Strong organizational and problem-solving abilities and ability to manage work within a high-paced and high-demand environment;
- Experience that demonstrates student-centered decision making;
- Strong computer skills, specifically within Microsoft and Google suite.
Preferred Qualifications:
- Masters Degree in student personnel, student affairs, recreation, human services, communication or related field;
- Experience supervising live-in professional staff and/or student resident assistants;
- Demonstrated success in developing and implementing residence life programing, events and activities;
- Experience working in a community college housing setting and with a large international student population;
- Grant management experience.
- Bilingual or multilingual.
Physical Demands:
Everett Community College follows the Americans with Disability Act (ADA) and provides the following information as a guideline for applicants:
- Ability to operate office equipment
- Ability to read and verify data and prepare various materials
- Ability to exchange information on the phone or in person
Work Hours: Full time, 12 month position. M-F 8am - 5pm. Summer schedule is condensed to 4 10s, typically with Fridays off. On-call availability is required.
Posting Date: 07/20/2023
Closing Date:8/9/2023
Open Until Filled: No
Special Instructions to Applicants:
With equity at the heart of our strategic plan, we strive for a future at EvCC where all staff, faculty, and students are valued, welcomed, and actively supported. We are committed to hiring individuals who exemplify the
vision, mission and core values of our institution.
Everett Community College does not discriminate on the basis of race, color, religious belief, sex, marital status, sexual orientation, gender identity or expression, national or ethnic origin, disability, genetic information, veteran status, or age.
Reasonable accommodation is provided in all aspects of employment, including the application process, consistent with the Americans with Disabilities Act and state law. To request a reasonable accommodation, please contact Human Resources at
hr@everettcc.edu or 425-388-9229. For more information see:
EvCC3020: Americans with Disabilities Act policy
BenefitsThis position is eligible for State of Washington Public Employee Benefits, such as Medical, Dental, Vision, Life and Long Term Disability Insurance, Retirement plans, and more. Additionally, Everett Community College Administrative/Exempt employees accrue 16 hours of vacation for every month of service, during which the employee is in pay status for 10 or more days; 8 hours of sick leave for every month of service, during which the employee is in pay status for 10 or more days; 11 paid holidays throughout the year, plus 3 paid personal holidays.
Notice to Applicants Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
Drug-Free CampusIn compliance with federal and state regulations, EvCC is committed to a safe and drug-free campus. Employees are required to comply with EvCCs policy prohibiting illegal drug use or activity, including notification of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety.The complete policy is available at the EvCC Policies page. If you would like a printed copy of the policy, or if you have any questions, please contact the Human Resources Department at 425-388-9229.
Safety and SecurityEvCC strives to be a safe, secure and prepared campus for our students, staff and community. Detailed information regarding campus security, crime statistics for the most recent three year period, and other information is available on the Campus Safety, Security and Emergency Management page. This information is required by law and is provided by the EvCC Security Department. If you would like a printed copy of this information, you may contact the Security Department at (425) 388-9990.
Salary: $77,000-$82,000