IT Account Manager jobs in Oregon

Fast-growing company is looking for an experienced Software Account Manager to manage a number of key B2B accounts. Do you want to learn more as you surround yourself with other smart and ambitious people? Are you interested in growing your Cloud knowledge in Microsoft’s Azure commercial and government services?

We are looking for someone who enjoys helping others and being part of a team. The key to this position is to be willing to learn and grow with this high-tech company. Being self-driven and self-motivated are also critical to working with us. The position includes accepting full responsibility for ensuring that the customer's needs are met in a timely manner.

The successful applicant will focus on ensuring that our customers are happy and being well-served by our team. As Account Manager, you will be responsible for acquiring additional revenue streams from existing clients and meeting monthly and quarterly quotas while maintaining a high level of customer satisfaction. You will have responsibility to not only grow the business, but to help educate our clients in how they can grow their business. You will report to the Sales Manager and manage up to 25 accounts at any given time. We’re looking for a sales-oriented professional who values productivity and client engagement.

Responsibilities

• Manage the company’s client retention campaigns
• Support Sales and Marketing team as needed
• Grow your skills to manage both Microsoft Commercial and Government accounts.
• Engage with each managed account at least once a month via live contact and follow up with all client action items within one day
• Learn and recognize triggers based on customer behavior and engage with customers who wish to change service offerings
• Manage budget and hit or exceed monthly quota as established by Sales Manager
• Get at least 1 referral a month from customers
• Get at least 1 testimonial per month from customers
• Grow account gross revenue by at least 10% per year
• Monthly or quarterly strategic business reviews with all managed accounts
• To maintain an overall blended gross profit margin of 42% - Best in class
• Manage the customer license portal for accounts
• All activities tracked and measured in our CRM
• Maintain proficiency in latest Microsoft and security solutions. Required certifications are CMMC RP and Microsoft AZ-900 and MS-900.

Required Skills

• Bachelor’s degree required
• 2 years’ experience in major account management (B2B)
• Successful history working with large clients
• Experience in selling software or other high-tech solutions highly desirable
• Knowledge of Microsoft security solutions highly desirable
• Advanced problem resolution skills and communication abilities
• Ability to anticipate customers’ needs and match them with appropriate products and services
• Must be self-motivated and willing to learn
• Must be comfortable working under pressure in a fast-paced environment (change is inevitable)
• Experience with Keap CRM desirable

Benefits: we pay very competitively. This position is paid as a base salary with a “no cap” commission plan. We pay full cost of health insurance (including dental and vision) and for your Microsoft Training and Certifications.

Due to Federal ITAR requirements, KAMIND IT is required to restrict our hiring to persons who are US Citizens, lawful permanent residents, or green card holders. KAMIND IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. You will NEED to bring your Driver's License and Birth Certificate or Passport along with the completed Employment Application with you if called for an interview

Job Type: Full-time

Remote: No (in Office Lake Oswego)

Job Type: Full-time

Pay: $45,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Travel requirement:

• No travel

Experience:

• cybersecurity sales: 2 years (Required)

Language:

• English fluently (Required)

Ability to Commute:

• Lake Oswego, OR 97035 (Required)

Work Location: In person