IT Capacity Planning Manager manages staff responsible for monitoring the organization's data processing and storage needs and develops long-term plans to meet business requirements. Develops policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planning Manager documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planning Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The IT Capacity Planning Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Capacity Planning Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Are you ready to lead a team across domestic and global sites, and leverage your deep understanding of volume/demand forecasting to make informed decisions and actions that balance both execution targets and strategic targets.
As an Analytics Solutions Manager in the Capacity Planning Team within Workforce Planning, you will be responsible for leading the team that creates call center capacity planning, quantitative analyses, and the summarization of multi-sourced data into meaningful and actionable business intelligence. You will also responsible for managing relationships across multiple organizations, understanding and communicating volume/demand forecasting, business analysis, and executive reporting.
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Required Qualifications, Capabilities, and Skills:
Preferred Qualifications, Capabilities, and Skills:
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.