IT Project Engineer jobs in Toms River, NJ

IT Project Engineer is responsible for the completion of long-term IT engineering projects. Performs engineering design evaluations and works to complete projects within budget and scheduling restraints. Being an IT Project Engineer develops, implements, and monitors information systems policies and controls to ensure data accuracy, security, and regulatory compliance. Reviews reports of computer and peripheral equipment production, malfunction, and maintenance to determine and address problems. Additionally, IT Project Engineer requires a bachelor's degree. May require ongoing training in network/telecom seminars. Typically reports to a supervisor or manager. To be an IT Project Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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IT Project Engineer - Customer Success
  • SITA Switzerland Sarl
  • Barnegat, NJ OTHER
  • Overview

    Overview:

     

    As an IT Project Engineer (Associate Customer Success Specialist) your goal will be to advise and guide customers on standard Service Management activities leading to client success throughout the customer relationship lifecycle. A key aspect of the role would be to form a relationship of trust with customers anticipate needs and act with agility and flexibility in the face of any situation that may arise.

     

    We are seeking a dynamic and technically proficient individual to fill the role of SITA Services Specialist. The primary responsibility of this position is to oversee SITA services, encompassing network services and various airport functionalities such as self-drop baggage, check-in, and boarding systems. The ideal candidate will possess a strong technical background, adept troubleshooting skills, and a comprehensive understanding of IT infrastructure, particularly from the perspective of customer success departments.

     

    Key Responsibilities:

     

    Technical Expertise: The candidate must demonstrate a sound technical background, including expertise in ticketing systems and troubleshooting methodologies. Proficiency in ITIL systems is a mandatory requirement for this role.

     

    Issue Management: Effectively handle the escalation of issues by liaising with internal teams. Act as the primary contact for customers, receive requests, and efficiently manage ticketing processes to ensure timely resolution.

     

    Change Requests: Execute change requests seamlessly, such as relocating offices from one location to another. The ability to navigate and implement changes in IT infrastructure is crucial to success in this role.

     

    Client Interaction: Serve as the main point of contact for clients, ensuring effective communication and understanding of their requirements. Regularly update clients on the status of their requests and provide viable solutions in alignment with established targets.

     

    Performance Service Review: Collaborate with internal teams to gather relevant information and measure key performance indicators (KPIs) of services. Conduct comprehensive service reviews and use data-driven insights to inform clients of the performance status.

    Qualifications

    IT Background: 3-5 years of foundation in IT, with a proven track record of providing IT solutions, is essential for this role.

     

    ITIL Systems: Minimum 2 years experience in ITIL systems are mandatory.

     

    Industry Expertise: A background in both the aviation and IT/Telecoms sectors is a must-have, ensuring familiarity with the unique challenges and requirements of these industries.

     

    Your day-today tasks:

     

    • Acts as a point of contact and manages all customer requests for service promptly and professionally
    • Analyze problematic situations and occurrences and implements solutions
    • Identify risk areas and escalate operational issues as required
    • Act as the operational point of contact for Customers Users Service Providers and line management and proactively monitor SITA customer services
    • Review the monthly CSM revenue and ensure that all CSM related services are correctly billed
    • Acts as a point of contact and manages all customer requests for service promptly and professionally
    • Identify risk areas and escalate operational issues as required. Act as the operational point of contact for Customers Users Service Providers and line management and proactively monitor SITA customer services

     

    What we offer:

     

    SITA’s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.

     

    And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.

  • 11 Days Ago

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Clinical/IT Project Support
  • Cape Regional Health System
  • Cape May, NJ TEMPORARY
  • About Us: Come and join the Cape Regional team. Cape Regional offers a competitive compensation package, which includes highly competitive pay, outstanding health benefits (medical, prescription, dent...
  • 3 Days Ago

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IT Project Manager
  • Spencer's and Spirit Halloween
  • Egg Harbor, NJ OTHER
  • Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s...
  • 1 Month Ago

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Engineer - Market I (IT)
  • Bally's
  • Atlantic, NJ FULL_TIME
  • Install, upgrade, and maintain technology hardware and software products Plan and coordinate all hardware installations, changes and updates with vendors and users, adhering to IT Change Control Proce...
  • 9 Days Ago

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IT Support Engineer
  • SITA Switzerland Sarl
  • Barnegat, NJ OTHER
  • Overview WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience a...
  • 14 Days Ago

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Project Manager/Engineer (PE)
  • Remington & Vernick Engineers
  • Toms River, NJ FULL_TIME
  • POSITION SUMMARY: The Project Engineer is a professional with 7-15 years of experience. This individual will design and/or manage a variety of infrastructure projects (owned by municipalities and loca...
  • 2 Days Ago

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0 IT Project Engineer jobs found in Toms River, NJ area

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Project Engineer III
  • BlackRock Resources LLC
  • Belmar, NJ
  • Project Engineer III - Renewable Energy Focus You must be able to work in the U.S. without sponsorship. No C2C or 3rd pa...
  • 3/29/2024 12:00:00 AM

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Civil Project Engineer
  • Synerfac
  • Matawan, NJ
  • Details: Planning, Architecture, Engineering and Surveying Firm in Monmouth County is seeking a Direct Hire Civil Projec...
  • 3/29/2024 12:00:00 AM

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Project Engineer, Process Engineering
  • Project Farma
  • Princeton, NJ
  • Project Farma (PF) is the leading advanced therapy technical operations consulting company in the life science industry....
  • 3/28/2024 12:00:00 AM

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Project Engineer, Validation Engineering
  • Precision for Medicine
  • Princeton, NJ
  • Project Farma (PF) is the leading advanced therapy technical operations consulting company in the life science industry....
  • 3/28/2024 12:00:00 AM

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Project Engineer, Validation Engineering
  • Precision Medicine Group
  • Princeton, NJ
  • Project Farma (PF) is the leading advanced therapy technical operations consulting company in the life science industry....
  • 3/28/2024 12:00:00 AM

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Water Wastewater Project Engineer
  • Remington & Vernick Engineers
  • Yardley, PA
  • Job Description Job Description POSITION SUMMARY: The Water / Wastewater Project Engineer is a professional with a 0 to ...
  • 3/28/2024 12:00:00 AM

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Project Engineer, Senior
  • Lockheed Martin
  • Mount Laurel Township, NJ
  • Job ID: 660068BR Date posted: Jan. 24, 2024 Program: Ship Integration and Test Description:What We're Doing As a part of...
  • 3/27/2024 12:00:00 AM

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Project Engineer Construction
  • Blue Rock Construction
  • Burlington, NJ
  • Job Description Job Description Blue Rock Construction is a privately held Construction Management Company operating pri...
  • 3/27/2024 12:00:00 AM

Toms River is a township in Ocean County, New Jersey, United States. Its mainland portion is also a census-designated place of the same name, which serves as the county seat of Ocean County.[22][23] Formerly known as the Township of Dover, in 2006 voters approved a change of the official name to the Township of Toms River, adopting the name of the largest unincorporated community within the township. As of the 2010 United States Census, the township had a total population of 91,239, with the township ranking as the 8th-most-populous municipality in the state in 2010 (after having been ranked 7...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Project Engineer jobs
$101,973 to $132,235
Toms River, New Jersey area prices
were up 1.5% from a year ago

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