IT Quality Assurance Analyst jobs in Hawaii

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve.  Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The position reports to the Manager, Flight Operations Quality Assurance (FOQA) and is responsible for the day-to-day management of the operational safety programs, which shall include the collection and analysis of operations statistical data pertinent to Federal Aviation Regulations and the company’s operational safety.

Key Responsibilities

• Perform, inspect, and/or manage FOQA daily flight event analysis, PCMCIA data card processing, routine data and root cause analysis, recorded flight data to detect deviations, events and adverse events in flight operations, as well as process reports and presentations related to the aforementioned duties.
• Create flight animations of actual events and incidents to support investigation and evaluation of SOP deviations and operational risks.
• Prepare reports, presentations, statistical data and apply knowledge of aviation, Air Traffic Management (ATM), FOQA, ASAP, & ASIAS to research, design, plan, and perform safety data analysis for the identification of aviation safety hazards and
• Work with Gatekeepers and other members of the Event Review Team including union, company, and FAA representatives.
• Generate flight crew contacts for Gatekeeper
• Subject matter expert to FOQA vendors and
• Coordinate data sharing & interfaces between FOQA, ASAP, & flight crew training
• Act as the lead for FOQA monthly trend review and FOQA Monitoring Team
• Work with FOQA software vendor and Maintenance & Engineering to resolve flight data parameter defects and anomalies.
• Support development of safety promotion and communications
• Attends industry FOQA & Safety related events to acquire/share the latest improvements in Flight Safety & data analytics.
• Maintain parameter definition event sets and coordinate changes with the FMT in addition to maintaining a log of any changes that are made.
• Other FOQA and Safety related duties as

Minimum Requirements

• Bachelors in Data Science, Statistics, Mathematics, Computer Science, Aerospace or
• 5 years aviation experience with a 14CFR Part 121 carrier or relevant operational experience, such as 14CFR Part 135 or military.
• Working knowledge in Aviation Safety Programs including SMS, AQP, ASAP, FOQA, ASIAS, and LOSA.
• Strong work ethic, ability to work in a fast-paced environment, and a positive attitude toward teamwork.
• Proficient in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat
• Professional written and verbal communication
• Capable of developing and providing a wide range of reports for executive
• Ability to work with sensitive or confidential information without inappropriate
• Must be able to handle multiple projects with changing
• Ability to obtain and maintain an Airport SIDA

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position.  Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

*** In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace.

At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success. ​

Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $78,000 - $111,000.

Preferred Qualifications

• Familiarity with modern FOQA platforms (i.e. – ERGOSS SARA, SAGEM, CAE Flightscape, GE EMS / Austin Digital) and 3D aircraft animation software (i.e. – AIRINC FAS, CEFA-FAS).
• Experience with flight data recording devices (i.e. – QARs, DARs, FDRs, FDIMUs or DFDAU’s), dataframe layouts, data conversion algorithms, and previous completion of flight data analytics courses.
• Avionics/Systems experience on the Airbus A321/A330 & Boeing 717/787
• Programming skills in Artificial Intelligence, Machine Learning, Neural Networking, Multi-Variable analysis, or Statistical methods.
• Part 121/135 Flight Operations crewmember experience, ATP, CFI, CFII, PPL and/or 250 hours of flight sim time.
• Experience collaborating with the FAA, NTSB, and international regulatory

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped Travel Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.