IT Vendor Management Analyst jobs in California

• Support development of the 1st Line of Defense quality assurance/control program around contracts
• Manage and maintain an accurate vendor contract database by aligning to various vendor contracts (e.g. MSA, SOW, Change Order, ELA, etc….)
• Support development of the guidelines for quality assurance/control contract reporting across the 1LOD teams; develop reports to Mgmt on QA metrics, trends, root causes, and resolutions
• Analyze contract clauses, stipulations, obligations, and liabilities and compare to data within vendor management system of record to ensure accuracy
• Perform data entry and reconciliations according to procedures to ensure quality reporting and governance
• Review supplier contract terms and conditions and align with vendor management system of record to ensure accuracy
• Work across the vendor management team to drive remediation plans and increase quality upfront; Effectively monitor the tracking of issues to ensure timely resolution
• Maintain proper information/documentation and records related to the Bank's vendors for both internal and external audits using OCC and FFIEC guidelines as a reference.
• Ensure that contract terms comply with legal requirements, policies and standards
• Maintain and update policies, procedures and best practices for vendor management contract review and remediation
• Maintain records for correspondence and documentation in relation to established contracts and those in progress.
• Communicate and present information to stakeholders about all contract-related matters
• Keeping informed of amendments to contract law
• Continuous evaluation of the contract database governance program for improvements, automation opportunities and efficiencies
• Champion and provide risk awareness to the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes; specifically around contract records management
• Support resolution of vendor activities, inquiries, issues, incidents, service requests, and escalations, etc…
• Support an environment of continuous improvement.
• Support various adhoc projects supporting program enhancements, process improvements, and other functions
• Escalate issues to management as required; work to resolve issues as needed
• Perform other duties, as assigned

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 2 years experience working in contracts
• Minimum of 1 year vendor management, managing vendor contracts and service levels and monitoring vendor performance

Skills and Knowledge

• Prefrerred Third Party Risk Management experience
• Preferred audit experience
• Preferred Industry recognized third party risk management or vendor management certification
• Preferred Intermediate knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint
• Preferred Six Sigma certification and project management experience
• Recommended four (4) years of focused experience in Vendor Governance, Risk Management, IT, Finance, QA, Audit, and/or equivalent business experience
• Excellent analytical, problem solving, and organizational skills required
• Excellent written and verbal communication skills
• Keep up to date with relevant regulatory guidance, industry practices and Bank policies by attending outside forums or staying connected with peer groups industry-wide.
• Must be an independent, proactive, organized and diligent worker and able to work with minimal direction;
• Ability to research information, problem solve, and make solid business decisions
• Ability to report, analyze, interpret, and critically think
• Ability to produce accurate and detailed work on multiple projects under time pressure
• Ability to effectively manage relationships with internal and external partners
• Ability to work in a fast paced and changing environment
• Skill in attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
• Must be able to multi-task and handle voluminous workflow, work under tight deadlines, balance multiple, detailed tasks simultaneously and prioritize appropriately
• Must be able to respond quickly and positively to shifting demands and opportunities