IT Vendor Relationship Director designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Director administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Director works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. The IT Vendor Relationship Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an IT Vendor Relationship Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
White Mountain IT is a Managed IT Services firm based in Nashua NH. Our managed IT support services provide a strong focus on client experience. We help small and mid-size businesses provide their employees with exceptional user experience and professional IT management.
We are looking for a very strong IT support technician to join the White Mountain family. This position offers a competitive salary based on experience, plus generous benefits! Our benefits include health, dental, a matching 401k plan, short-term and long-term disability, paid time off (PTO), holidays and floating holidays, and weekly training opportunities. If you are looking for an excellent opportunity to gain experience in a variety of technologies while working with a team of talented technical professionals, apply today!
Candidates must demonstrate a highly professional demeanor and possess excellent organizational and communication skills. Successful candidates must also be exceptional team players with a strong technical aptitude professional background
https://whitemtn.com
A DAY IN THE LIFE AS AN IT SUPPORT TECHNICIAN
As an IT Support Technician, you provide both remote and onsite IT support by troubleshooting and assisting clients with any technical difficulties they may encounter. This is where your love and expertise for information technology and software comes into play. You maneuver your way around operating systems and servers, utilizing your knowledge of software, firewalls, VPNs, wireless access points, and so much more!
In addition to in house project and remote support work, you may occasionally travel to client sites within 60 miles of Nashua to help with deployments, upgrades, support work, client onboardings, and migrations.
Because you can think on your feet, you can quickly address and resolve incidents and requests. You understand the importance of documentation and use your attention to detail to keep everything organized.
You train and work with your teammates to share knowledge to improve outcomes. Every day you find yourself doing exactly what you love as an IT Support Technician!
This is a full-time position. Although business hours are Monday through Friday between 8am-5pm, occasional evening and weekend work is required.
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