IT Vendor Relationship Director designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Director administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Director works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. The IT Vendor Relationship Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an IT Vendor Relationship Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
SUMMARY
The IT Director is responsible for overseeing all aspects of the company's information technology infrastructure and operations. This role involves strategic planning, team management, technology implementation, and ensuring compliance with industry standards and regulations. The IT Director plays a critical role in driving digital transformation, cybersecurity, and maximizing the value of IT investments to support the organization's objectives. This position reports to the CFO.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Food Safety
Responsible and required to notify management about actual or potential food safety issues; and empowered to act to resolve food safety issues within their scope of work. If this position is vacant for any significant period of time the obligation for completion of all food safety and quality related tasks will become the responsibility of the direct manager or a qualified designee.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills/ Knowledge:
The IT Director role requires a comprehensive skill set and deep knowledge across various domains to effectively lead and manage the organization's information technology functions. Key skills include strategic planning to align IT initiatives with business objectives, strong leadership and team management capabilities to optimize team performance, and expertise in cybersecurity practices to safeguard data and systems against cyber threats. Additionally, proficiency in cloud computing technologies is essential for leveraging cloud benefits and optimizing IT infrastructure. The IT Director must also possess data analytics skills to derive actionable insights from data and support informed decision-making.
Furthermore, the role demands proficiency in IT project management to ensure successful project execution, vendor management skills to negotiate contracts and manage vendor relationships, and a thorough understanding of regulatory compliance to uphold legal requirements. Technical expertise in troubleshooting, system transitions, and recommending upgrades is crucial for maintaining operational efficiency. Effective communication and collaboration skills are also paramount for conveying IT strategies, project status, and technical information to stakeholders across the organization, facilitating alignment and driving innovation in the IT domain.
Computer Skills:
Requires a diverse set of computer skills to effectively manage and optimize the organization's IT infrastructure and operations. Proficiency in cybersecurity practices, ERP systems, cloud computing technologies, and data analytics tools is essential for developing and implementing strategic IT initiatives. Strong knowledge of network infrastructure, hardware/software compatibility, and IT project management is necessary for coordinating and leading computer-related activities. Additionally, expertise in IT policies and procedures, regulatory compliance, vendor management, and team leadership is crucial for maintaining a secure and efficient IT environment while driving innovation and digital transformation.
Education:
Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred Proven experience (5-7 years) in IT leadership roles, with a track record of successful technology implementations and team management. Strong understanding of cybersecurity, computing architecture, data analytics, and industry regulations Excellent communication, leadership, and strategic planning skills. Relevant certifications (e.g., CISSP, PMP, ITIL) are a plus.