Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
The role you’ll contribute:
This position is responsible for supporting IT Support Technician issues. This position provides accurate and timely support services for end user devices. This position is responsible to install and troubleshoot all end-user hardware, software and peripherals. This position is responsible for being the direct interface to the customer on behalf of other technical teams. May need to provide remote PC support and troubleshooting. Assists with evaluations and recommendations of vendor packages, and implements approved software. In this position you will need to be able to lift minimum of 20 lbs and also be able to crawl under desk or other spaces in order to hook up equipment. This is an hourly position which requires taking on-call and is essential to the job role.
The value you’ll bring to the team:
The expertise and experiences you’ll need to succeed:
KNOWLEDGE AND SKILLS REQUIRED:
KNOWLEDGE AND SKILLS PREFERRED:
EDUCATION AND EXPERIENCE REQUIRED: