Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
IT Support Technician (Tier 1) - Greater Minneapolis/St. Paul
(Remote/ Local Travel)
TPI Hospitality, Minnesota’s largest and most respected hospitality company, is seeking an IT Support Technician to join our growing team. The IT Support Technician will be home-office based with travel to various Twin Cities properties. The IT Support Technician will be responsible for preventative maintenance of hotel equipment, troubleshooting with brand systems, and end-user support through TPI’s help desk software. TPI offers an attractive benefits package including medical, dental, and life insurance, paid time off (PTO) and holiday pay, a 401k plan, discounts on meals and associate rates at hotels around the world, and a tuition discount. If you are looking to advance your career in an empowered environment, come and see what has made TPI Hospitality a three-time “Best Places to Work” recipient.
Why TPI Hospitality?
· Industry-leading tenure
· Empowerment to create success for yourself and those around you
· We’re a growing company with multiple new projects under way
· With almost 40 hotels and restaurants located throughout the Twin Cities and greater southern Minnesota, TPI associates enjoy more opportunities for advancement or transfer
*Salary commensurate with experience/education*
Job Type: Full-time
Benefits:
Schedule:
Work Location: Multiple locations