Information Technology Supervisor jobs in Oklahoma

Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Information Technology Help Desk Supervisor
  • RCB Bank
  • Claremore, OK FULL_TIME
  • Internal Deadline: 4/9/2024 POSITION SUMMARY: This position is responsible for overseeing the day-to-day operations of our IT Help Desk team, ensuring timely and efficient resolution of technical issues while providing exceptional customer service to our internal users.   ESSENTIAL FUNCTIONS: Supervise and mentor a team of IT Help Desk technicians, providing guidance, support, and training as needed to achieve Information Technology department tactical and strategic goals. Provide leadership and technical assistance to the Help Desk Team to improve service to our internal customers. Manage the ticketing system to ensure all incoming support requests are assigned and resolved in a timely manner, meeting or exceeding established service level agreements (SLAs). Monitor team performance metrics, including ticket volume, resolution time, customer satisfaction, and first contact resolution rate, and implement strategies for continuous improvement. Serve as an escalation point for complex technical issues, providing hands-on assistance and guidance to team members as needed. Coordinate with other IT teams and departments to ensure seamless communication and collaboration on technical projects and initiatives. Provide telephone support coverage and support internal bank users by resolving problems associated with technology like computer hardware, core applications business applications, and network. Direct the Help Desk Team in image/rebuild and/or deployment of PCs and laptops when necessary; install, troubleshoot, and repair computer hardware as needed; travel to Branches for PC problems/installs; work with the provider for Technical Support Analyze recurring problems and communicate trends to management. Conduct regular performance evaluations for team members, providing constructive feedback and identifying opportunities for professional development and growth. Retain ownership of issues, escalating to the appropriate internal group or external vendor for resolution. Develop and maintain documentation, knowledge base articles, and standard operating procedures (SOPs) to facilitate efficient problem resolution and knowledge sharing among team members.   EXPERIENCE:   3 years’ experience with leading team members preferred. 3 years’ experience with PC hardware and software.     EDUCATION, CERTIFICATIONS & TRAINING:   High school diploma or GED required. Bachelor’s degree in business information technology or related field or equivalent experience preferred.   JOB-SPECIFIC SKILLS & KNOWLEDGE:                                                                                                                           Supervise Bank Technology Support personnel. Knowledge includes, but is not limited to network, servers, PCs, printers, Windows operating systems, Microsoft Office Suite, SharePoint, and Internet Browsers. Must be able to manage multiple projects to include leading teams and providing guidance to other staff members. Position requires support experience in a similar environment with proven problem-solving skills. Must have a strong commitment to providing superior customer service and teamwork. Excellent written and verbal communication skills.  Must be able to operate in a high stress, production environment and meet established deadlines. An understanding of the respective business units’ needs and the ability to provide application and/or technical solutions to business problems is essential. Must possess a thorough knowledge of the hardware and software utilized within the branch environment. Organizational and change management skills.
  • 6 Days Ago

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Information Technology Field Technician
  • Third Helix Technology, INC
  • Moore, OK FULL_TIME
  • Work Schedule: Generally, Monday through Friday, 8:00am – 5:00pm schedule with one hour for lunch. Extended and On Call status for nights and weekends is required as needed. On call one Saturday per m...
  • 14 Days Ago

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Assistant Instructional Director-Information Technology
  • Francis Tuttle Technology Center
  • Oklahoma City, OK FULL_TIME
  • Assistant Instructional Director-Information TechnologyJobID: 621Position Type: Administration/Assistant Instructional DirectorDate Posted: 4/1/2022Location: RK - Information Technology BuildingClosin...
  • 1 Month Ago

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Administration Assistant
  • Westminster Information Technology
  • Oklahoma, OK FULL_TIME
  • We are seeking an Administration Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.Responsibilities:Draft correspondences and other f...
  • 8 Days Ago

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PROJECT MANAGER - Oklahoma City, OK (100% Onsite)
  • Creative Information Technology India
  • Oklahoma, OK FULL_TIME
  • Project Manager Location: Oklahoma City, OK (100% Onsite) About us: Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation...
  • 19 Days Ago

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PROJECT MANAGER
  • Creative Information Technology India
  • Oklahoma, OK FULL_TIME
  • Job Description Will provide Project Management for Health Care System implementation Manage the implementation of a product with customization Manage client expectations and perform full PM activitie...
  • 2 Months Ago

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Information Technology Supervisor
  • Invo Healthcare
  • Tampa, FL
  • Our mission at Invo Healthcare is to inspire and nurture growth in all learners. Invo Healthcare is one of the largest a...
  • 4/19/2024 12:00:00 AM

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Supervisor
  • Marsden Services
  • North Chicago, IL
  • Summary The Shift Lead is responsible for the overall quality assurance and customer assurance of the building or buildi...
  • 4/19/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Deer Park, TX
  • HPC-Industrial, Powered by Clean Harbors, In Deer Park, TX is looking for a Supervisor IS (Industrial Services) to join ...
  • 4/17/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Lafayette, LA
  • HPC Industrial in Lafayette, LA is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily o...
  • 4/17/2024 12:00:00 AM

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Information Technology Supervisor
  • Invo Healthcare
  • Tampa, FL
  • Our mission at Invo Healthcare is to inspire and nurture growth in all learners. Invo Healthcare is one of the largest a...
  • 4/17/2024 12:00:00 AM

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Supervisor
  • Hudson Group
  • Boston, MA
  • WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retaile...
  • 4/16/2024 12:00:00 AM

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Supervisor
  • ABM Industries
  • Kent, CT
  • Supervise the daily activities of operations team members. The Supervisor, Client Support/Operations directly oversees t...
  • 4/4/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Decatur, AL
  • Thompson Industrial, Powered by Clean Harbors, in Decatur, AL is looking for a Supervisor to work at various customer lo...
  • 3/12/2024 12:00:00 AM

Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Information Technology Supervisor jobs
$103,721 to $137,467

Information Technology Supervisor in Springfield, OH
They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.
January 05, 2020
Information Technology Supervisor in Springfield, MA
Based on our compensation data, the estimated salary potential for Information Technology Supervisor Data Entry will increase 16 % over 5 years.
January 10, 2020
Information Technology Supervisor in Muskegon, MI
Information Technology Supervisor, Information Technology Skills.
February 17, 2020