Instructional Technology Specialist jobs in Boise, ID

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Technical Job Description

Expense Specialist 

Respond to Customer Requests and Inquiries

• Receive general directional support requests from Micron Team Members through email or other communication method (such as, telephone, IM, or email)
• Utilize the Travel and Expense Portal, research or troubleshoot request as needed to provide answers and clarifications to find resolutions
• Provide requestor with information, or refer or escalate to the appropriate resource
• Escalate issues to service managers or other appropriate party, as needed
• Update the relevant Expense process with applicable information
• Receive training from Travel Manager or appropriate party for new or changed services
• Assist in monitoring and reviewing process effectiveness of Expense related services
• Monthly reporting
• Policy compliance tracking, administration, direct team member communications on out of policy activities
• Technical liaison with Accounts Payable and IT functions on system related issues
• Coordinate reporting needs with Micron Leaders
• Coordinate reporting, collections escalations, and other needs in support of the travel corporate credit card

Education

Required

High School Diploma

Minimum 1 Year Technical College, Associates Degree, or eq

Experience

Required

3 Years Customer Service experience
Proficient in Excel

Desired

1 Year Finance related experience

1 Year Concur Expense experience (user or administrator)

Qualifications

• Excellent writing and communication skills and the ability to communicate with team members and management at all levels in the company.
• Demonstrated organizational skills to prioritize a workload and the ability to multitask to meet deadlines in a fast-changing environment
• Demonstrated customer service orientation and skills, with the ability to interact with a wide variety of people in a professional manner.
• Strong attention to detail and quality, with the ability to work effectively in a team environment.
• Demonstrated ability to deal and work with worker- and company-related confidential information.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Problem-solving skills.

GJS

P1-P2

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.  Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.  Additionally, Micron benefits include a robust paid time-off program and paid holidays.  For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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To learn more about Micron, please visit micron.com/careers

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at  hrsupport_na@micron.com or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.