Instructional Technology Specialist supports faculty members utilizing information technology in support of teaching and learning. Develops computer training materials and assists in teaching how to set up and use computer applications and related technologies. Being an Instructional Technology Specialist may troubleshoot technical problems and train junior staff members. Typically requires a bachelor's degree. Additionally, Instructional Technology Specialist typically reports to a manager. The Instructional Technology Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Instructional Technology Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Instructional Empowerment offers 100% EMPLOYER PAID MEDICAL/DENTAL/VISION INSURANCE, 401(K) with company match, 15 days starting PTO given up-front and many more amazing benefits. Plus, we offer an extensive training plan to ensure you are fully prepared to bring your best foot forward!
**On-The-Job Training Provided**
Are you a problem-solver at heart and love helping others resolve issues? Are you seeking a customer-centric role that allows you to bring a thoughtful and critical-thinking mindset to the position?
If so, then our Technical Customer Support Representative role may be the perfect fit for you. In this entry-level role, you will be the front-line support for clients ensuring that they are satisfied with Instructional Empowerment’s technology products. You will support our customers by providing helpful information, answering questions, and responding to inquiries with a sense of urgency via phone, email, and/or video calls.
The ideal candidate will have a passion for helping others, great interpersonal and communication skills, and the ability to think on their feet to solve problems with customer accounts.
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EEO Statement
Instructional Empowerment provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, age, sex, gender identity or expression, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Instructional Empowerment (IE) works with educational partners to eliminate generational poverty through systemic change in K-12 education. Do you see yourself as a change agent of this most urgent priority? Will you join us on this mission?
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