Library Researcher carries out research activities in a library. Processes requests for research information and compiles information on related topics. Being a Library Researcher requires a bachelor's degree and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Additionally, Library Researcher relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. (Copyright 2024 Salary.com)
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job CategoryProducts and TechnologyJob DetailsSlack is hiring a Staff User Researcher to help us make people’s working lives simpler, more pleasant and more productive.
We’re looking for senior user researchers to work across our product organization. They will help us understand how to improve foundational parts of the core product experience and/or deepen our understanding of the communication and collaboration challenges large companies face both on and off Slack.
The Research & Analytics team aims to improve the product experience and maintain a customer-centered culture at Slack through practical and impactful research on how people use Slack and what their needs are. The nature of our work covers every stage of the product development cycle — from the formative to the evaluative and everything in between. We’re looking for researchers who are passionate about technology, comfortable in a dynamic organization, have excellent communication and collaboration skills, and are focused squarely on improving our product and our business.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hard working and collaborative. If this sounds like a good fit for you, why not say hello?
What you will be doing
Independently gather and prioritize key research questions from product, design, engineering, and marketing partners
Plan and conduct practical, impactful research via a diverse set of methods throughout the entire product cycle
Build compelling evidence-based narratives by synthesizing information from both your own research and that of the broader team
Build bridges across and between product teams via research, producing work that influences product strategy and execution across large swaths of the business
Partner closely with Researchers and Data Scientists in other product areas to ensure a consistent and always-evolving view of the user experience
Act as an internal evangelist for our customers, our users and product research as a discipline
What you should have
7 years industry experience*
Deep experience with qualitative and quantitative data collection and analysis
Experience managing research projects across multiple teams in a fast-moving product organization
Strong collaboration and communication skills
Strong storytelling skills and an ability to frame insights into compelling narratives
Familiarity with developing or using frameworks to align cross-functional teams
Willingness to roll up your sleeves and perform a wide variety of research-related tasks
*This is a rough guide, but we recognize that strong researchers come from a variety of paths and backgrounds — please apply if you feel you’d be a good fit!
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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Colorado-based roles, the base salary hiring range for this position is $156,800 to $215,600.For New York-based roles, the base salary hiring range for this position is $172,500 to $258,700.For California-based roles, the base salary hiring range for this position is $172,500 to $258,700.For Washington-based roles, the base salary hiring range for this position is $156,800 to $237,200.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.What Slack Technologies, LLC, a Salesforce company Has to Offer
Explore remote-friendly, flexible opportunities and join our mission to make work life simpler, more pleasant and more productive.
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