Library Services Manager manages the daily planning, staff, and operations for the acquisition, classification, maintenance, licensing, and distribution of print and digital materials to meet the information needs of library users. Coordinates process to research, review, identify and procure new materials to develop the library's collection. Being a Library Services Manager performs cataloging and creates bibliographies and metadata to classify the library's collection of books, serial publications, documents, audiovisual, and other materials. Develops and oversees support, service, and technology resources to ensure that groups and individuals can access requested materials. Additionally, Library Services Manager requires a bachelor's degree. Typically reports to a director. The Library Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Library Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Library Services Generalist, CIRCULATION
When you work at FPL, you are working alongside a dedicated team that brings their passion and pride to all that they do. You share your technical and product knowledge with customers and other staff, contributing to the overall success of the Library. You relate easily to others, building rapport and collaborative relationships with both the staff and customers. You are able to communicate and interact with all customers, create a welcoming and inclusive experience, are a good listener and enjoy working with people.
You have a passion for what you do and enrich the customer's experience by using your knowledge to determine the customer's needs and exceed their expectations. You are comfortable in a changing environment, with multitasking, and with learning new systems and procedures.
Circulation Services duties
Accurately conduct financial transactions in cash, check, or credit/debit card, and using an online point-of- sale system.
As assigned, notify customers of damage or missing parts, coordinate returns and assess fees on customer account, initiate customer notification of overdue items, fees, and requested items.
Locate, process, and shelve item holds for customer pickup, notify customers of held items for pick-up status, and assist them in finding items on the shelves and/or items in the shelving status in the sorting room.
Assist in seamless execution of the sorting room by operating the automated conveyor with multi-bin sorting system and supporting computers using established safety procedures, including system settings for opening and closing, and responding to conveyor malfunctions.
Unload items from book drops, sorting bins, and other locations, sort and transfer items to appropriate locations, load book trucks and determine shelving priorities, check returned materials for missing parts, damage, and needed repairs and route according to procedure.
All library positions require customer-focused service to both internal and external customers, flexibility, teamwork, punctual and regular attendance, and compliance with all applicable local, state, and federal laws.
Must provide own cell phone for multifactor authentications.
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is continuously required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms; regularly required to talk or hear; frequently required to sit; and occasionally required to climb or balance, stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision and color vision. Employee must occasionally lift and/or move cart of books weighing in excess of 100 pounds; regularly lift and/or move up to 25 pounds; continuously lift and/or move up to 10 pounds.
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