Library Services Manager jobs in New Jersey

Montclair is a wonderful town that loves its library. In the last year, visits and program participation have doubled and circulation has increased 50 percent.

We are growing to meet this demand and are looking for a Sunday Librarian or Library Assistant. Now is an excellent time to join our innovative, diverse, congenial staff!

ESSENTIAL FUNCTIONS

• Provide excellent customer service, which includes exhibiting a warm and welcoming demeanor
  
• Answer reference questions covering a wide range of difficulty which includes assisting patrons in selecting materials for informational or entertainment purposes
  
• Maintain up-to-date knowledge of the resources and services provided by Montclair Public Library as well as the New Jersey State Library and BCCLS
  
• Assist patrons using public computers
  
• Handle patron code of conduct violations, sometimes with the assistance of the Facilities and Security staff
  
• Assist with programs and events as needed

KNOWLEDGE, SKILLS AND ABILITIES

• Possession of good customer service skills, such as exhibiting warm, welcoming behaviors and practices including being tactful
  
• Effective communication skills to best determine the patron's actual needs and to convey accurate information to colleagues
  
• Ability to de-escalate difficult situations
  
• High level of online skills such as the Internet searches, desktop and online applications, navigating websites
  
• Ability to learn how to use the full resources available, including the web catalog, the library consortium (BCCLS) Information Library System (Leap), digital resources, ebooks, downloadable materials, web subject guides, and resources of the New Jersey State Library including for the hearing and sight impaired, and historical information
• Ability to work harmoniously with co-workers and a diverse and varied clientele

QUALIFICATIONS

• MLS with NJ Certification, or BA/BS preferably with library degree in progress.
• Minimum of one year of library or customer service experience
  
• Current knowledge of library trends and innovations
  
• Proficiency in conversational Spanish is a plus
  
• Residency in the State of New Jersey will be required in accordance with New Jersey Revised Statutes § 52:14-7

Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. We are dedicated to building a diverse, inclusive, and enthusiastic team, so if you are excited about this role but your past experience does not align perfectly with each qualification in the job description, please apply anyway! You might be just the right candidate for this role.

WEEKLY SCHEDULE

• Sundays (1-6 p.m.), with the possibility of working additional shifts during the week as well as Saturdays, depending on candidate's availability.

SALARY

• Librarian with accredited MLIS degree, $31.84; Library School Student, $17.37

APPLICATION

• Upload a cover letter, resume, and three professional references who supervised you
• Applications will be considered immediately and accepted until the position is filled

Montclair Public Library is committed to equity, diversity, and inclusion and actively recruits persons from various ethnic and cultural backgrounds to enhance service to its diverse community. It is an Equal Opportunity Employer that does not discriminate on the basis of race, color, sex, creed, religion, marital status, national origin, age, disability, gender identity or expression, sexual orientation, genetic information, veterans status or disabled veterans status. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.