Library Services Manager jobs in Racine, WI

Join our team! The Graham Public Library, located in Union Grove, WI, is seeking a friendly and reliable individual to be our Circulation Clerk. This part-time position (averaging 20 hours/week) will be the first point of contact for our library visitors and will be responsible for all interactions at the front desk. The ideal candidate must enjoy helping people of all ages, be comfortable with technology, and be able to work independently and with others.

The schedule will be: Wednesdays 11:00 am - 7:00 pm, Thursdays 11:00 am - 7:00 pm, Fridays 1:00 - 5:00 pm, and one Saturday rotation per month 8:30 am - 1:00 pm. An additional Saturday shift may be available. Flexibility to work other shifts may be required. Starting wage is $14.00 per hour. Benefits include: paid personal days, holidays, and sick leave after three months of service; and one week paid vacation after one year of service.

Position: Library Circulation Clerk

Supervisor: Library Director

General Description: As the first point of contact, the Circulation Clerk must provide excellent customer service to all library patrons and visitors. Work is performed under general supervision.

Qualifications:

 High School diploma (or equivalent) is required

 Proven record of exemplary customer service is required

 One year of library experience is preferred

Essential Job Functions: The duties for this position include, but are not limited to, the following:

 Circulation Desk tasks

 Library opening and closing procedures

 May supervise library Shelvers

 Create positive experiences for patrons

 Perform other work as assigned

Knowledge/Skills Required:

 Ability to work independently, organize and prioritize work, and respond to varied work demands

 Self-starter, willing to accomplish assigned tasks with minimal supervision

 Ability to follow detailed directions

 Ability to make decisions based on library policies and procedures

 Ability to foster good interpersonal skills and to maintain courteous working relationships with the public, peers, and supervisors

 Ability to use computers, keyboards, and software; ability to use library operating system, databases, and search engines

 Willingness to maintain and improve skills through participation in appropriate training and education sessions

 Ability to effectively communicate with patrons in a pleasant and businesslike manner

 Ability to direct and supervise the work of others, if necessary

 Ability to assist in training new library employees

 Ability to keep confidential records

 Ability to use good judgement in all circumstances

Environmental/Working Conditions:

 Flexible work hours, including evening and weekends

 Inside and outside work environment

Physical Skills Required:

 be able to work with hands neatly and accurately

 be able to talk, listen, and concentrate

 be able to push and pull a fully loaded book truck

 be able to lift 20 pounds without assistance

 be able to bend, stoop, stretch, reach, twist, and kneel

 be able to sit, stand, or walk for extended periods of time

Circulation Desk Tasks:

These tasks are the responsibility of every staff member. This list is not to be construed as exclusive and all-inclusive; other duties may be required and assigned, but this list identifies the various duties that will be performed on a regular basis.

 Check library materials in and out, and inspect items for damage

 Empty book drop

 Process incoming materials from daily van delivery

 Pull patrons’ holds (pick list), and fill new holds

 Assist patrons with SHARE catalog, holds, renewals, account questions, locating materials, reference questions, and reader’s advisory

 Refer patrons requiring advanced assistance to the appropriate staff person

 Assist patrons with computer, printer, photocopier, and scanner

 Fax paperwork for patrons

 Answer the telephone courteously and attentively

 Monitor and promptly respond to library’s email messages

 Explain library card policy to library users, inspect users’ identification, and issue library cards

 Collect fines and fees, in cash, check, and credit card

 Assist patrons with digital services, on a variety of devices

 Adhere to, and enforce, library policies and procedures

 Maintain hold shelf

 Check in and prepare magazines and newspapers for circulation

 Take interlibrary loan requests and route requests to the appropriate staff member

 Keep necessary supplies filled

 Process and mend materials

 Shelve library materials, and read shelves

 Perform light housekeeping

 Perform other work as assigned

Job Type: Part-time

Pay: $14.00 per hour

Expected hours: 19 – 23.5 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Library: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Union Grove, WI 53182: Relocate before starting work (Required)

Work Location: In person