Library Technical Services Director jobs in Lincoln, NE
Library Technical Services Director implements use of technology for library technical services operations. Develops policy and plan regarding materials acquisition budget, cataloging, serials and electronic licensing. Being a Library Technical Services Director requires a master's degree. Typically reports to a head of a unit/department. The Library Technical Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Library Technical Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Library Technical Services Director jobs
Technical Support Services Supervisor
- ALLO Communications
-
Lincoln, NE
FULL_TIME
-
At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.Responsible for the management of technical support specialists, team leads and trainers. Supervises the daily operations of the team in the implementation of daily responsibilities as well as administrative and operational procedures. Reviews work performance of subordinates to determine compliance with division policies, procedures, rules, regulations, and guidelines. Ensures operational plans are aligned with business objectives. Maintain company core values through leadership and development of the team members.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
RESPONSIBILITIES:- Executes against assigned organizational strategic, operational, tactical, or behavioral objectives and priorities as defined by organization and or company leadership
- Demonstrates a learning / growth mindset and emotional intelligence
- Engages with teammates in regularly scheduled one-on-one meetings
- Ensures a positive, growth oriented and blame-free work environment
- Collaborates with, provides support, and demonstrates respect for other leaders and teammates
- Supervises the daily operations of the team monitoring the leader board and real-time metrics
- Executes daily task, projects other responsibilities assigned, as well, as adherence to administrative and operational procedures
- Provides leadership support for cross-team needs “in the moment”. May include: conflict resolution, on-shift performance management, resource realignment, etc. Providing feedback to teammates direct supervisor as needed in writing at the earliest possible moment
- Monitors the work performance of subordinates to determine compliance with organizational policies, ensuring operational tasks are carried out in accordance with business objectives. procedures, rules, regulations, and guidelines
- Provides down-stream communication of information changes, new products, processes, etc.
- Maintains company core values through leadership growth and personal development
- Engages team members with creating growth and development plans to overcome current gaps, plan for future needs and personal enrichment
- Evaluates agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary
- Prepares and provides performance reviews, growth and development plans, performance improvement plans and will participate in merit raise and bonus reviews
- Will travel into different markets occasionally to meet with teammates, direct reports and participate in team building or role building events
- Expected to participate and be a presence in local ALLO sponsored events.
- Prepares reports and analyzes data to assist management determine call center goals or to expose trends that may need attention
- Demonstrates Company’s values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration
- Serves as customer interfacing escalation point. Investigate customer's problems and find solutions. Communicate with customers via phone, email, or letter
- Actively collaborates with other department supervisors to provide an exceptional customer experience
- Completes time-bound processes, internal and external to the team (Timecards, ETO, Expense Reports, Required training, etc) according to required schedules and company policy
- Other Responsibilities as assigned
Colorado Residents: typical pay range for this role will be from $24.00 - $26.00 per hour depending on experience.
EDUCATION:- Education Qualifications: Bachelor's Degree or 2 years of relevant job experience
- Industry knowledge preferred
EXPERIENCE:- Minimum of 1 year experience in a team leadership (Frontline Lead, Supervisor) position
- ALLO experience preferred
SKILLS / KNOWLEDGE / ABILITIES:- Solid Customer Service leadership experience. (Contact Center experience preferred)
- Thorough understanding of Contact Center function and core metrics
- Above average understanding of leadership theory such as adaptive, behavioral and situational
- Experience with leading and managing remote, hybrid and in-office teams preferred.
- Enthusiastic and personable, with the ability to adapt and thrive in constant change
- Must be able to foster a positive and productive work environment, with ability to lead, build teams, and motivate staff
- Domain expertise with Internet, Voice and Data (Business and Residential)
- Solid problem solving skills with proficient attention to detail
- Advanced understanding of WAN, LAN, and WiFi Networking technologies and applications
- Strong analytical skills and ability to convey that information succinctly and clearly
- Strong interpersonal, teamwork, conflict resolution and negotiation skills
- Strong time management, organizational, and prioritization capabilities
- Excellent oral and written communications skills internally and customer-facing
- Ability to positively influence and collaborate with stakeholders in other organizations to accomplish objectives while maintaining relationships
- Excellent leadership abilities and interpersonal skills with employees, customers and external parties and the ability to develop and drive a team-oriented operational culture.
- Ability to challenge the status quo with a focus on continuous improvement
- Demonstrate a commitment to continual learning and personal development
- Demonstrate what it means to be hungry, humble, smart
- Experienced in Microsoft 365 and MS Teams
REQUIREMENTS:- Raise objects up to 25 lbs.
- Remain upright on feet for extended periods
- Remain stationary for extended periods
- Ability to communicate information
- Ability to operate a computer
- Ability to observe details at far range
- Travel requirement: 10%
People are our passion. At ALLO, we don’t treat you like a number. You’re a human being.
Get ready to plug into the perks at ALLO:- Free ALLO Service: We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
- Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
- Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
- Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
- Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
- Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.
ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting atrecruiting@allofiber.com.ALLO is a Drug Free and Tobacco Free Workplace. -
- 8 Days Ago
Technical Services Manager
- Loyal Source
-
Lincoln, NE
FULL_TIME
- Job Summary: The Technical Services Manager oversees daily operations to ensure efficient service delivery and customer satisfaction. They develop, implement, and assess technical support programs to ...
- 2 Months Ago
Director of Nursing Behavioral Health Services - Reception and Treatment Ce
- Nebraska Department of Correctional Services
-
Lincoln, NE
FULL_TIME
- Location:Lincoln Job PostingHiring Rate:$40.94Classification Salary Range:$39.00 - $58.50Job Posting:JR2023-00002166 Director of Nursing Behavioral Health Services - Reception and Treatment Center (Op...
- 7 Days Ago
Director of Nutrition Services
- Grand Island Public Schools
-
Grand Island, NE
FULL_TIME
- Director of Nutrition Services JobID: 609 Position Type: Administration/Director Date Posted: 4/3/2024 Location: Kneale Administration Building Date Available: 06/10/2024 Closing Date: 04/29/2024 Dire...
- 13 Days Ago
Director of Nutrition Services
- Plattsmouth Community Schools
-
Lincoln, NE
FULL_TIME
- JobID: 609 Position Type: Administration/Director Date Posted: 4/3/2024 Location: Kneale Administration Building Date Available: 06/10/2024 Closing Date: 04/29/2024 District: Grand Island Public Schoo...
- 13 Days Ago
Surgical Services Director of Nursing
- Lind Eyecare
-
Kearney, NE
FULL_TIME
- POSITION SUMMARY: The Director of Nursing assumes authority, responsibility, and accountability for the delivery of nursing services in the facility. Allocates department resources in an efficient and...
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0 Library Technical Services Director jobs found in Lincoln, NE area
Diagnostic Imaging Technician
- Insight Recruitment, LLC
-
Lincoln, NE
- Job Description Job Description Are you tired of the healthcare rat race and looking for a nurturing environment? Do you...
- 4/18/2024 12:00:00 AM
Director of Marketing Operations
- Rentvision
-
Lincoln, NE
- Job Purpose The primary purpose of the Director of Marketing Operations is to lead, manage, and hold accountable (LMA) t...
- 4/18/2024 12:00:00 AM
Community Sales Director
- Oxford Management Group LLC
-
Wahoo, NE
- Job Description Job Description Do you love where you work? Our Sales Director's do! Come join the Oxford family where o...
- 4/18/2024 12:00:00 AM
Diagnostic Imaging Technician
- Insight Recruitment, LLC
-
Beatrice, NE
- Job Description Job Description Are you tired of the healthcare rat race and looking for a nurturing environment? Do you...
- 4/18/2024 12:00:00 AM
TRAFFIC MANAGEMENT SPECIALIST
- Army National Guard Units
-
Lincoln, NE
- Summary This National Guard position is for a TRAFFIC MANAGEMENT SPECIALIST, Position Description Number D1906000 and is...
- 4/16/2024 12:00:00 AM
Director of Marketing Operations
- RentVision
-
Lincoln, NE
- Job Purpose The primary purpose of the Director of Marketing Operations is to lead, manage, and hold accountable (LMA) t...
- 4/15/2024 12:00:00 AM
Sonographer
- Catholic Health Initiatives
-
Lincoln, NE
- **Overview** CHI Health St. Elizabeth founded by the Sisters of St. Francis of Perpetual Adoration in 1889 is a full-ser...
- 4/15/2024 12:00:00 AM
About Lincoln, Nebraska
Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a population of 284,736 in 2017. It is the second-most populous city in Nebraska and the 71st-largest in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area in the southeastern part of the state called the Lincoln Metropolitan and Lincoln-Beatrice Combined Statistical Areas. The statistical area is home to 353,120 people, making it the 106th-largest combined statistical area in the United ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Library Technical Services Director jobs
$60,930 to $91,627
Lincoln, Nebraska area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Library Technical Services Director do?
Library Technical Services Director in Boulder, CO
Responsible to the Director of Library Services for cataloging all library materials and assisting with general library duties.
December 19, 2019
Library Technical Services Director in Long Beach, CA
Weber provides an overview of technical services and the impact electronic resources are having on this aspect of librarianship.
February 20, 2020
Library Technical Services Director in Savannah, GA
The Technical Services Manager will supervise the team of acquisitions and technical services librarians and clerks, and will work closely with the Research Manager who will be responsible for research and training. The Technical Services Manager will also be an integral part of the Library Management team and interact regularly with other members of the Library staff.
January 18, 2020