Library Technical Services Director implements use of technology for library technical services operations. Develops policy and plan regarding materials acquisition budget, cataloging, serials and electronic licensing. Being a Library Technical Services Director requires a master's degree. Typically reports to a head of a unit/department. The Library Technical Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Library Technical Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
POSITION SUMMARY: The Library Associate 3 role is the senior role in the Library Associate job family, is found in large library locations (staff over 20) and will supervise Library Associate 1s and 2s. The primary responsibility is at the circulation desk, providing excellent customer service handling and overseeing the opening of accounts, placing holds, processing interlibrary loans, handling fines, processing lost materials, problem-solving patron accounts and copy cataloguing of materials.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides customer service to patrons by greeting, providing tours and assisting patrons in all areas of the library
Supervise junior Library Associates which includes managing performance, evaluation, interviewing/hiring, training and approving timesheets
Work closely with Librarians and library management to plan, implement and promote programming activities
Processes newly acquired library materials, including all identifying stamps, labels, RIDF and covers
Inform library patrons of rules of conduct as necessary, and enforce those rules when appropriate
Maintain circulation records and oversee the mailing of library materials to patrons in homebound or other programs
Process damaged materials to ensure collections are maintained in a good condition
Assist with library opening and closing procedures
Support reference desk in assisting patrons with questions
Coordinate volunteers and assign duties, providing necessary training
Requirements
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIRED:
H.S. Diploma or GED required, Bachelor’s degree preferred
3 years library experience
1 year supervisory experience
Proficiency with library systems and databases
Excellent communications skills, both written and verbal
English/Spanish speaking is a plus
A high degree of proficiency in MS Office suite including Excel, Word and PowerPoint
Excellent customer service skills
Ability to work a regular schedule that may include a combination of days, evenings and weekends
ADA SPECIFICATIONS:
Ability to lift 15 to 35 lbs.
Ability to view a computer screen for long periods of time
Ability to sit at a desk for long period of time
Ability to stand for 4 hours at a time
Ability to bend, twist, stoop, push and pull carts, kneeling
Benefits
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