Media Director is responsible for leading a team of Media Planners and Buyers. Oversees research, development, and implementation of media plan. Being a Media Director negotiates client projects and develops client relationships. Ensures client budget and target audience is met. Additionally, Media Director may require a bachelor's degree and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. (Copyright 2024 Salary.com)
JOB SUMMARY
The Account Manager is a part of the Global Account Management team and is accountable for client satisfaction and all aspects of the total client relationship and experience with Mood as well as executing upon the company’s strategies and initiatives. The Account Manager will have a vertical focused portfolio of franchise brands. He/she will focus on revenue retention and growth through developing and deepening relationships, developing and conveying value, and ensuring client satisfaction through Mood strategies as well as day-to-day engagement through our corporate relationships. The role requires vertical trend analysis, strategy development, critical fast-paced thinking, exceptional organization and communication skills with the ability to build/lead and manage internal and external relationships. Approximately (25%) of your time will be devoted to developing and executing client satisfaction tactics and strategies. Approximately (75%) of the time will be devoted to managing client relationships, cross sell / up sell Mood programs, program performance activities and marketing strategy and execution.
CORE RESPONSIBILITIES
KNOWLEDGE, SKILLS AND ABILITIES
IDEAL CHARACTERISTICS
ACCOUNT MANAGER GOALS
Customer Satisfaction
Account Revenue Growth
Cross-Sell
E&L Sales Growth
Account Retention
Opportunity Management
AREAS OF MEASUREMENT
California Disclaimer:
We process personal information (“PI”) of California job applicants in the human resources (“HR”) context. Mood Media may collect your PI directly from you, such as when you apply for a position or become employed or engaged by us (e.g., identification/identity data, contact details, educational and employment data), over the phone or through paper documents such as applications for employment and consents to perform employment screening, in our notes or records we create about you, from others through interactions in the course of employment or engagement, from third parties (e.g., references and recruiters), or from public sources of data. This notice is designed to meet obligations under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”).
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