Member Services Director jobs in Asheville, NC

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Member Benefits Specialist (MBS)
  • Association Member Benefits Advisors
  • Asheville, NC FULL_TIME
  • About Our Company
    Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, and state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.

    Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.

    • Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you.

    Your Day To Day

    • Since we generate the leads (at no cost), you spend your time where your passion is — meeting with prospective clients over Zoom.
    • Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future.
    • The role will make 50 calls per day to members and policyholders to engage on additional benefit opportunities and handle inbound call volume as needed.
    • Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries.
    • This is a virtual but full-time role (most Specialists work from 8 am to 5 pm EST).
    • We are seeking a licensed Life & Health Agent in the Eastern Time Zone to facilitate relationships with our clients in North Carolina and Florida. This role may require travel (less than 10%) during the year to attend chapter meetings of our Associations in those respective states.
    • All technology needed for the role will be provided to you.

    We Encourage You To Apply If You Have

    • Life and Health Insurance (any resident state, we will pay for any non-res states you will need)
    • Must live in Eastern Time Zone, but this is a remote/virtual role
    • An expert in Long Term Care solutions (5 years) to serve as a team SME
    • Strong phone presence and experience with making high-volume calls per day
    • Experience working with Salesforce.com or similar CRM
    • Enthusiasm for learning and ability to learn through virtual and in-person formats
    • Able to navigate efficiently within a variety of technology platforms
    • Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
    • A commitment to excellence in all that you do.

    Perks & Comp

    • Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
    • Medical benefits, dental, vision, life insurance, and long-term disability
    • 401K
    • PTO and employee holidays
    • Rapidly growing company with room for advancement. We promote from within.

    Other Details of the Job

    Hourly Rate: $14

    Schedule:

    8 hour shifts
    Monday to Friday

    #LI-JR1
  • 1 Month Ago

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Member Services Representative
  • Self-Help Services Corp
  • Hendersonville, NC FULL_TIME
  • WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive ...
  • 2 Days Ago

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Director of Operations
  • Duotech Services
  • Franklin, NC FULL_TIME
  • Director of Operations at Duotech Services Description Duotech seeks an experienced Director of Operations responsible for overseeing Manufacturing and Repairs Operations and Program Management for su...
  • 8 Days Ago

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Social Services Director
  • SanStone Health & Rehabilitation
  • Hendersonville, NC FULL_TIME
  • Hendersonville Health & Rehabilitation is seeking an experienced Social Worker to join our team! You will work alongside fellow caregivers to provide high quality patient care. Responsibilities: Asses...
  • 12 Days Ago

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Director of Clinical Services (RN)
  • Navion Senior Solutions
  • Arden, NC FULL_TIME
  • Carolina Reserve of Laurel Park, located in Hendersonville, NC, is seeking a Registered Nurse (RN) to serve as its Director of Clinical Services, for Assisted Living. At Navion Senior Solutions, our D...
  • 12 Days Ago

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Director of Clinical Services (RN)
  • Navion Senior Solutions
  • Hendersonville, NC FULL_TIME
  • Carolina Reserve of Laurel Park, located in Hendersonville, NC, is seeking a Registered Nurse (RN) to serve as its Director of Clinical Services, for Assisted Living. At Navion Senior Solutions, our D...
  • 12 Days Ago

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0 Member Services Director jobs found in Asheville, NC area

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Director of Human Resources
  • McGill Associates, P.A.
  • Asheville, NC
  • Job Description Job Description McGill is a civil engineering firm fostering long-term relationships with the communitie...
  • 4/19/2024 12:00:00 AM

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Director of Donor Engagement
  • Blue Ridge Public Radio (BPR)
  • Asheville, NC
  • Summary Donor Engagement is at the heart of Blue Ridge Public Radio's work: we depend on the support of the community to...
  • 4/18/2024 12:00:00 AM

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Executive Director
  • Hendersonville Theatre
  • Hendersonville, NC
  • Job Description Job Description:\n\nHendersonville Theatre, established in 1966, is a nonprofit 501(c)3 that is the only...
  • 4/18/2024 12:00:00 AM

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PHARMACY DIRECTOR
  • BrightSpring Health Services
  • Asheville, NC
  • Our Company PharMerica Overview Our Pharmacy group focuses on providing exceptional customer service and meeting the pha...
  • 4/18/2024 12:00:00 AM

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Assistant Director of Schools (Administration)
  • Greeneville City Schools
  • Greeneville, TN
  • ASSISTANT DIRECTOR OF SCHOOLS (ADMINISTRATION) Greeneville City Schools is seeking a dynamic administrative leader who p...
  • 4/18/2024 12:00:00 AM

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Director of Perioperative Services
  • Haywood Regional Medical Center
  • Clyde, NC
  • Oversite for Surgical Services to include Main OR, Outpatient Care Center OR, PACU, Central Sterile, Pre-admission Testi...
  • 4/18/2024 12:00:00 AM

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HR Director
  • Hiring Now!
  • Asheville, NC
  • Our client is currently seeking a Human Resources Director.This job will have the following responsibilities:Support and...
  • 4/17/2024 12:00:00 AM

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Communications and Engagement Director
  • Ymi Cultural Center Inc
  • Asheville, NC
  • Job Description Job Description PURPOSE OF THE POSITION A full-time, exempt position that will direct all program operat...
  • 4/16/2024 12:00:00 AM

Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$121,836 to $167,039
Asheville, North Carolina area prices
were up 1.5% from a year ago

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