Member Services Director jobs in Augusta, ME

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

N
Director of Nursing Services
  • National Health Care
  • Augusta, ME FULL_TIME
  • Augusta Center for Health & Rehabilitation, a member of the National Health Care Associates family of skilled nursing centers, is seeking a Director of Nursing Services. Augusta Center has made significant strides over the past year and is seeking a Director who will partner up with an excellent Administrator and Assistant Director as the track record of success continues.

    What We Offer our Director of Nursing:

    An engaging and supportive work environment where every employee is valued, a rewarding career, and outstanding benefits, which currently include:

    • Student Debt Buy Back Program ($5,000.00/yr)!!
    • Nursing Scholarship Programs ($4000/yr)!!
    • DNS Performance Bonus up to 10% annually
    • Multiple Medical/RX plans, Dental and Vision Plans
    • Internal Promotions- Opportunity for Advancement
    • 401(k) MATCH
    • Ample paid time off
    • Referral Bonus Programs

    The Director of Nursing assists with ensuring the health and well-being of our residents by being responsible for the overall staffing, staff training and development, and management of personnel in the Nursing Department. The Director of Nursing also is responsible for the overall quality of care assessment, planning, documentation and provision of services to residents.

    Responsibilities:

    • Supervising day-to-day clinical and administrative operations of the nursing department
    • Create a positive team environment that is patient/resident centered
    • Demonstrate excellent understanding of clinical skills and key nursing programs
    • Planning, developing, organizing, implementing, evaluating, and directing the day-to-day functions of the nursing department, in accordance with current rules, regulations, and guidelines
    • Participate in developing, maintaining, and updating our written policies and procedures that govern the day-to-day functions of department
    • Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting
    • Help determine staffing needs
    • Provide direct nursing care as necessary

    Qualifications:

    • Minimum of three years’ experience in nursing service administration required including 2 or more as a Director of Nursing in a skilled nursing facility
    • Current and valid license as a Registered Nurse in the state of Maine required
    • Education or experience in long term care or geriatric nursing
    • Must be able to demonstrate age specific knowledge of developmental factors for adult and geriatric residents
    • Demonstrate effective communication skills, problem solving, and conflict resolution
    • Must be flexible, punctual, professional, and reliable
    • Strong customer service skills and compassion

    What makes National Health Care Associates (NHCA) a GREAT fit for you?

    When you join NHCA, you become part of a premier provider of short-term rehabilitation, skilled nursing, and post-hospital care. Our care team of more than 5,000 employees in six states cares for patients throughout the Northeast. We built a comprehensive network of services for each of our 36 centers, carefully designed to address the individual needs of every person entrusted to our care.

    Our mission is to provide our residents and their families with superior care delivered by staff dedicated to the principles of kindness, compassion, service, and excellence in an environment where individuality, dignity, and value of those who are served, as well as those who serve, is nurtured and appreciated. We believe that life, at all stages and with all of its challenges, is a precious gift to be shared and celebrated. It is our privilege to participate in the lives of our residents, their friends and families by offering them not only physical but emotional care, comfort, and support.

    At National Health Care Associates...We Touch People's Lives.

    Diversity, Inclusion, & Engagement at National Health Care Associates:

    At National Health Care Associates, we not only accept difference, we promote it, we embrace it, and we thrive on it for the betterment of our patients, our employees, and our culture.

    We are proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other status protected under applicable law.

    All candidate applications are kept confidential.

    Avoid being a victim of Job Scams

    Please be advised that National Health Care Associates, Inc. and its affiliates will never ask you to pay for a job offer, placement fee, office equipment or training. Such information is typically requested to be completed on forms while you are in our facility or through our career site. Unfortunately, scammers may impersonate our employees while targeting job seekers. Please remain vigilant and aware that someone may reach out to hire you but may be a bad actor trying to take your personal information and money. Protect yourself by accessing forms and contact information through known company websites instead of email or text message links. Learn more by searching “FTC.gov Job Scams.”

  • 19 Days Ago

N
Environmental Services Director
  • North Country Associates
  • Lewiston, ME FULL_TIME
  • Environmental Services Director Russell Park Rehabilitation and Living Center, a 103-bed skilled, long-term care and assisted living home, has an excellent opportunity for the right candidate to join ...
  • 21 Days Ago

N
Director of Nursing Services
  • National Health Care
  • Bath, ME FULL_TIME
  • Winship Green Center for Health & Rehabilitation in Bath, ME, known for being one of the friendliest facilities in the state, is seeking a Director of Nursing Services! This 72-bed SNF with excellent ...
  • 22 Days Ago

M
Social Services Director
  • Marshwood Center
  • Lewiston, ME FULL_TIME
  • Marshwood seeks a Social Services Director, full time, Monday through Friday, days and benefits! Apply today!! Benefits $28.85 - $32.00 per hourHealth, Dental, Vision, Company-paid life insurance, 401...
  • Just Posted

K
Director of Social Services
  • Kennebunk Center for Health & Rehabilitation
  • Kennbunk, ME FULL_TIME
  • A Great Place to Work Kennebunk is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful t...
  • Just Posted

K
Director of Social Services
  • Kennebunk Center for Health & Rehabilitation
  • Kennebunk, ME FULL_TIME
  • Location/Org Data : Facility Overview: A Great Place to Work Kennebunk is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love ...
  • Just Posted

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Member Services Director jobs found in Augusta, ME area

W
Director of Nursing
  • Waterville Center for Health and Rehab
  • Waterville, ME
  • Mount Joseph at Waterville is seeking a highly motivated individual to join our team as our Director of Nursing Services...
  • 3/28/2024 12:00:00 AM

W
Director of Housekeeping
  • Winship Green
  • Bath, ME
  • Winship Green - ***$1000 SIGN ON BONUS! NOW HIRING: Housekeeping Manager Join the team of Serene Services for an opportu...
  • 3/28/2024 12:00:00 AM

C
Director of Marketing
  • cPort Credit Union
  • Portland, ME
  • cPort Credit Union is currently seeking a proven dynamic team player for the Director of Marketing position. The Directo...
  • 3/28/2024 12:00:00 AM

C
Director of Nursing – Setting
  • CareerStaff Unlimited
  • Camden, ME
  • Director of Nursing – Setting Invest in your future by discovering a facility in Camden, ME with resources, technology, ...
  • 3/28/2024 12:00:00 AM

E
Director of Lending
  • Evernorth
  • Portland, ME
  • Job Description Job Description VISION STATEMENT: People in every community have an affordable place to live and opportu...
  • 3/26/2024 12:00:00 AM

S
Director 3 - Facilities Operations
  • Sodexo
  • LEWISTON, ME
  • Unit Description: You are a strategic, innovative facilities leader ready to help clients optimize their business! Sodex...
  • 3/25/2024 12:00:00 AM

P
Executive Director
  • ProSearch
  • Waterville, ME
  • We are excited to be partnering with the Humane Society Waterville Area (HSWA) in their search for an experienced Execut...
  • 3/24/2024 12:00:00 AM

C
Solutions Director- Northeast Remote
  • CBRE
  • Augusta, ME
  • Solutions Director- Northeast Remote Job ID 147965 Posted 11-Mar-2024 Service line GWS Segment Role type Full-time Areas...
  • 3/24/2024 12:00:00 AM

Augusta is the state capital of the U.S. state of Maine and the county seat of Kennebec County. The city's population was 19,136 at the 2010 census, making it the third-least populous state capital in the United States after Montpelier, Vermont and Pierre, South Dakota, and the ninth-most populous city in Maine. Located on the Kennebec River at the head of tide, Augusta is home to the University of Maine at Augusta. Augusta is also the principal city in the Augusta-Waterville Micropolitan Statistical Area. Augusta is located at 44°18′26″N 69°46′54″W / 44.30722°N 69.78167°W / 44.30722; -69....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$124,370 to $170,511
Augusta, Maine area prices
were up 1.6% from a year ago

Member Services Director in Fort Myers, FL
Romine recalled a story of a member in Montana who called in about a seeing-eye dog and how to get one.
January 17, 2020
Member Services Director in New Suffolk, NY
Leverage all available technology to automate member service transactions in order to eliminate/streamline manual processes and increase the allocation of staff time to advancing constituent relations.
January 07, 2020
Member Services Director in Pocatello, ID
Unite provides its members with many different services, all of which involve fighting for equality and diversity in the workplace.
January 03, 2020