Member Services Director jobs in Clarksville, TN

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Social Services Director
  • Ahava Healthcare of Clarksville
  • Clarksville, TN FULL_TIME
  • Social Services Director

    Ahava Healthcare of Clarksville is seeking a qualified Social Services Director to identify and provide for each resident’s social, emotional and psychological needs, and the continuing development of the resident’s full potential during his/her stay at the facility and to assist in the planning for his/her discharge.


    Social Services Director Essential Job Functions;

    • Provide timely and accurate completion of Social Services portion of the MDS, Resident Assessment Protocols, Resident Care Plan, and Progress Notes as well as Social Services Assessment, and other forms as required by the Administrator in order to comply with federal and state regulations and facility policies and procedures.
    • Assist residents and families with social, emotional, and family issues.
    • Participate in resident care planning by identifying the social and emotional needs of the residents in accordance with the medical assessment.
    • Maintain progress notes for each resident as required by company policy and state and federal regulations, indicating response to the treatment plan and adjustment to facility life. Progress notes shall be recorded on the appropriate form and placed on the residents chart in compliance with state and federal regulations. Progress notes must reflect progress made regarding problems identified in the Plan of Care.
    • Make referrals to support agencies when the need for such services is determined by the interdisciplinary team, keeping records of such referrals.
    • Participate in the development of discharge plans as appropriate and prepare the resident for transition.
    • Serve as general information source for families, residents and the public.
    • Visit residents and perform needed services such as communicating with the family or friends, utilizing community resources, and informing the resident and/or legal representative of the Residents’ Rights.
    • Coordinate logistics and content for monthly Family Council Meetings.
    • Coordinate resident room changes.
    • Assist in making arrangements for transportation to appointments, community events, and other facilities, as directed.
    • Contact the resident or legal representative and invite to care plan meetings to participate in evaluation of the resident.
    • Maintain contact with the resident, legal representative, and other family members approved by the resident or legal representative, involving them in the resident’s total care and providing them with information on the resident’s status as requested or appropriate.
    • Work with Activity Coordinator on providing requested effects for residents who do not have family support.
    • Promote favorable working conditions and relationships with the administration, medical staff, physicians, consultants, other departments, residents, family members, volunteers, agencies, and any other individual or group affiliated with the facility.
    • Work closely with the facility mental health provider to insure that all resident psychosocial needs are identified, referrals are made, and services are provided.
    • Assist in the education of the community regarding aging, rights of residents, facility services and other related topics.
    • Orient the resident to the long-term care environment and facilitate adjustment upon placement.
    • Attend in-service education programs in order to meet facility educational requirements.
    • Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
    • Maintain confidentiality of resident and facility records/information.
    • Protect residents from neglect, mistreatment, and abuse.
    • Protect the personal property of the residents of the facility.
    • Others as directed by the supervisor or administrator.

    Social Services Director Minimum Qualifications:
    • Bachelor’s degree in social work, or bachelor’s degree in a human services field including but not limited to sociology, special education, rehabilitation counseling, and psychology; AND
    • One year of supervised social work experience in a health care setting working directly with individuals
    • Approval from Corporate Office if no educational degree or if educational degree is other than those listed above AND
    • Approved social work experience in a health care setting working directly with individuals
    • Excellent assessment, listening, and counseling skills.
    • Organized and detailed in work performance.
    • Good communication skills with excellent self-discipline and patience.

    Competitive Pay

    Daily Pay!

    Low-Cost Health Insurance

    Free Life Insurance

    401k with company match

    Other benefits:

    Paid Time Off

    Paid Birthday Holiday

    Dental and Vision Insurance

    Flexible Spending Account

    Short- and Long-Term Disability Insurance

    Ancillary Insurance Available. Includes: Accident, Cancer, Hospital and Critical Illness.

    AND MORE!

  • 15 Days Ago

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Social Services Director
  • Mission Health Communities
  • Dickson, TN FULL_TIME
  • Dickson Health and Rehab in Dickson, TN is looking to hire a full-time Certified Social Services Director (SSD) to join our team. Are you looking for a career with a health care company that will valu...
  • 2 Months Ago

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Outreach Services Director NF-04
  • US Army Installation Management Command
  • Fort Campbell, KY FULL_TIME
  • Duties Serves as director for installation/community, Outreach Services Program, provides assistance to active duty military personnel, DOD civilians, and their family members. Implements and monitors...
  • 2 Months Ago

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Social Services Director
  • Huntingdon Health and Rehabilitation Center
  • Huntingdon, TN FULL_TIME
  • Director of Social ServicesAre you looking for a rewarding career and a stable company to call home? Huntingdon Health and Rehabilitation Center not only offers you leading market wages, but a rewardi...
  • 2 Months Ago

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Social Services Director
  • Ahava Healthcare
  • Clarksville, TN FULL_TIME
  • A skilled nursing facility in the Clarksville area is seeking an experienced qualified Social Services Director. Exellent Compensation and Benefits!
  • 2 Months Ago

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Member Services Representative
  • Crunch Fitness
  • Clarksville, TN FULL_TIME
  • The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
  • 3 Days Ago

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0 Member Services Director jobs found in Clarksville, TN area

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Director of Administrative Operations
  • Southern Orthodontic Partners
  • Clarksville, TN
  • Southern Orthodontic Partners is a fast paced, entrepreneurial organization offering a premier network of orthodontic ca...
  • 5/10/2024 12:00:00 AM

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Executive Director
  • Nashville Tree Foundation
  • Nashville, TN
  • Nashville Tree Foundation (NTF) is seeking a full-time, entrepreneurial, mission-driven Executive Director to take the o...
  • 5/10/2024 12:00:00 AM

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Medical Director
  • Theoria Medical
  • Clarksville, TN
  • Position Type: Part-time, exempt Compensation:Up to $400,000 annually + monthly Medical Director Stipend Job Highlights ...
  • 5/10/2024 12:00:00 AM

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Director of Operations
  • Ciresi & Morek
  • Nashville, TN
  • We are currently assisting our Tier 1 automotive customer with a Director of Operations search near Nashville, TN. This ...
  • 5/9/2024 12:00:00 AM

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Operations Director
  • Smith Seckman Reid, Inc.
  • Nashville, TN
  • Maintains personal service relationships with major long-term clients and ensures client satisfaction Assists the Busine...
  • 5/9/2024 12:00:00 AM

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Executive Director
  • Christ Presbyterian Church | Nashville
  • Nashville, TN
  • POSITION PURPOSE: The Executive Director advances the execution of the mission and vision of Christ Presbyterian Church ...
  • 5/8/2024 12:00:00 AM

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Director of Partnerships
  • Urban Green Lab
  • Nashville, TN
  • **LINKEDIN APPLICATIONS WILL NOT BE ACCEPTED; FOLLOW SPECIFIC INSTRUCTIONS BELOW** Director of Partnerships for Urban Gr...
  • 5/6/2024 12:00:00 AM

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Director of Partnerships
  • Mployer Advisor
  • Nashville, TN
  • Position Overview: As the Partnership Director for benefit analytics, you will play a pivotal role in fostering strong r...
  • 5/6/2024 12:00:00 AM

Clarksville is the county seat of Montgomery County, Tennessee, United States. It is the fifth-largest city in the state behind Nashville, Memphis, Knoxville, and Chattanooga. The city had a population of 132,929 at the 2010 census, and an estimated population of 153,205 in 2017. It is the principal central city of the Clarksville, TN–KY metropolitan statistical area, which consists of Montgomery and Stewart Counties in Tennessee, and Christian and Trigg Counties in Kentucky. The city was founded in 1785 and incorporated in 1807, and named for General George Rogers Clark, frontier fighter and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$119,986 to $164,502
Clarksville, Tennessee area prices
were up 1.3% from a year ago

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