Member Services Director jobs in Ellicott City, MD

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Member Benefits Specialist (MBS)
  • Association Member Benefits Advisors
  • Ellicott, MD FULL_TIME
  • About Our Company
    Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, and state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.

    Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.

    • Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you.

    Your Day To Day

    • Since we generate the leads (at no cost), you spend your time where your passion is — meeting with prospective clients over Zoom.
    • Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future.
    • The role will make 50 calls per day to members and policyholders to engage on additional benefit opportunities and handle inbound call volume as needed.
    • Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries.
    • This is a virtual but full-time role (most Specialists work from 8 am to 5 pm EST).
    • We are seeking a licensed Life & Health Agent in the Eastern Time Zone to facilitate relationships with our clients in North Carolina and Florida. This role may require travel (less than 10%) during the year to attend chapter meetings of our Associations in those respective states.
    • All technology needed for the role will be provided to you.

    We Encourage You To Apply If You Have

    • Life and Health Insurance (any resident state, we will pay for any non-res states you will need)
    • Must live in Eastern Time Zone, but this is a remote/virtual role
    • An expert in Long Term Care solutions (5 years) to serve as a team SME
    • Strong phone presence and experience with making high-volume calls per day
    • Experience working with Salesforce.com or similar CRM
    • Enthusiasm for learning and ability to learn through virtual and in-person formats
    • Able to navigate efficiently within a variety of technology platforms
    • Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
    • A commitment to excellence in all that you do.

    Perks & Comp

    • Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
    • Medical benefits, dental, vision, life insurance, and long-term disability
    • 401K
    • PTO and employee holidays
    • Rapidly growing company with room for advancement. We promote from within.

    Other Details of the Job

    Hourly Rate: $14

    Schedule:

    8 hour shifts
    Monday to Friday

    #LI-JR1
  • 9 Days Ago

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Director, Clinical Pharmacy Services
  • Chase Brexton Health Services
  • Baltimore, MD FULL_TIME
  • JOB SUMMARY:The Director of Clinical Pharmacy Services is responsible for the leadership, direction, and coordination of clinical pharmacy services. This includes establishing, promoting, and continuo...
  • 19 Days Ago

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Director
  • Child Care Services
  • Perry, MD FULL_TIME
  • Large Child Care Center currently seeking a full time Director. Familiarity in EXCELS and Accreditation a plus. At least 5 years experience in child care necessary. Four year degree in Early Childhood...
  • 7 Days Ago

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DIRECTOR - IMAGING SERVICES
  • IMAGING SERVICES in Baltimore, MD - LifeBridge Health
  • Baltimore, MD FULL_TIME
  • Summary POSITION SUMMARY: The Director of Imaging Services oversees the Imaging Department at Sinai Hospital of Baltimore. Plans, organizes, directs and controls the activities and services of the Ima...
  • 1 Month Ago

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Director of Physical Plant Services
  • Acts Retirement-Life Communities
  • Chestertown, MD FULL_TIME
  • Overview Join our team and grow with us both professionally and personally! Next day pay: Work today, get paid tomorrow with our PayActiv benefit! We strongly believe in providing our team members wit...
  • 18 Days Ago

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Director of Community Life Services
  • North Oaks Communities
  • Pikesville, MD FULL_TIME
  • North Oaks is a premier Retirement Community conveniently located in Pikesville, Maryland near I-695 and Reisterstown Road. You'll enjoy working with a family oriented team where hospitality a top pri...
  • 19 Days Ago

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0 Member Services Director jobs found in Ellicott City, MD area

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Executive Director
  • Greater Randallstown Community Development Organization (GRCDO)
  • Randallstown, MD
  • Join Us in Building a Brighter Tomorrow for Randallstown! Are you passionate about community development and eager to ma...
  • 3/28/2024 12:00:00 AM

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Director of Advertising
  • American City Business Journals
  • Baltimore, MD
  • Job Overview The Advertising Director/VP of Sales is responsible for evaluating talent, recruiting and hiring exceptiona...
  • 3/28/2024 12:00:00 AM

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Automation Director
  • The Judge Group
  • Baltimore, MD
  • Our client is currently seeking an Automation Director for their facility near the Peabody, MA area.This job will have t...
  • 3/28/2024 12:00:00 AM

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Director of Operations
  • NXTPoint Logistics
  • Jessup, MD
  • Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusi...
  • 3/27/2024 12:00:00 AM

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Director of Advertising
  • Live! Casino and Hotel Maryland
  • Hanover, MD
  • Overview: Function (Scope and Main Purpose of Job) The Director of Advertising is responsible for managing the processes...
  • 3/26/2024 12:00:00 AM

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Director
  • Chick-fil-A
  • Clinton, MD
  • Chick-fil-A Woodyard Landing in Clinton, MD is looking for a passionate and experienced Director to lead a seasoned and ...
  • 3/25/2024 12:00:00 AM

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Director Of Operations
  • Chimes
  • Baltimore, MD
  • Shift: 8:00 am - 5:00pm Job Summary: Responsible for overseeing the organizational operations (including Near Term, Shor...
  • 3/25/2024 12:00:00 AM

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Director of Operations
  • Allied Universal®
  • Reston, VA
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/21/2024 12:00:00 AM

Ellicott City is in northeastern Howard County, bordered to the east and north by the Patapsco River, which forms the Baltimore County line. The Ellicott City census-designated place (CDP) extends to the northwest beyond Marriottsville Road and to the southwest beyond Centennial Road. It is bordered to the south by Columbia at Maryland Route 108 and to the southeast by Ilchester at Maryland Route 104 and Bonnie Branch Road. According to the United States Census Bureau, the CDP has a total area of 30.1 square miles (77.9 km2), of which 30.0 square miles (77.6 km2) are land and 0.1 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$135,911 to $186,334
Ellicott City, Maryland area prices
were up 1.5% from a year ago

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